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One Hit Wonder
annbell
One Hit Wonder
October 12, 2023

Deezer stops playing a song when I send a Snapchat messagw

  • October 12, 2023
  • 1 reply
  • 108 views

When I send a Snapchat message the current song on deezer stops playing. It seams to only happen on Snapchat. I am using deezer premium family on version 9.49.0. IOS 17.0.3.
It started happening now for the first time. I would be really grateful for help.

 

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1 reply

Leonídia.Deezer
Community Manager
Leonídia.Deezer
Community Manager
October 31, 2023

Hi @annbell, sorry to hear that you're having this kind of experience.

Have you tried reinstalling the app and clearing the cache?

Also, have you rebooted your phone?

These steps can often resolve common issues.
 

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