conection issue

  • 22 September 2023
  • 1 reply

Can’t get sound on my Eversolo dac



Best answer by Nina Nebo 22 September 2023, 18:59

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On which device you have connection problem ?


Problems With Playing Music On Mobile

Reset your WiFi

Signs that your mobile is not connected to the internet include:

  • The Deezer app displays the "You're not connected to the internet" notification and/or a banner message reading "Deezer is offline"
  • Nothing happens when you tap the Play button
  • Tracks are greyed out

Before you do anything else, try resetting your mobile's WiFi:

  1. Turn off the app
  2. Turn off your WiFi
  3. Wait for about two minutes
  4. Restart your phone
  5. Enable WiFi
  6. Open the app



Problems With Playing Music On Web

Connection issues

If the Deezer web player says you have no internet connection, try these solutions below:

  • Restart your browser: Try quitting your browser application and restarting. Then, return to Deezer
  • Check for updates: Sometimes your browser may have missed an update. Try updating it to see if it makes a difference.

    Deezer is supported on the following browsers. Select a browser to see how to update it.

    Note: Only the latest two versions of each browser are supported