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conection issue

  • 22 September 2023
  • 1 reply
  • 64 views

Can’t get sound on my Eversolo dac

 

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Best answer by Nina Nebo 22 September 2023, 18:59

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Hi @KEVIN KORBAN !

On which device you have connection problem ?

 

Problems With Playing Music On Mobile

Reset your WiFi

Signs that your mobile is not connected to the internet include:

  • The Deezer app displays the "You're not connected to the internet" notification and/or a banner message reading "Deezer is offline"
  • Nothing happens when you tap the Play button
  • Tracks are greyed out

Before you do anything else, try resetting your mobile's WiFi:

  1. Turn off the app
  2. Turn off your WiFi
  3. Wait for about two minutes
  4. Restart your phone
  5. Enable WiFi
  6. Open the app

link

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

Problems With Playing Music On Web

Connection issues

If the Deezer web player says you have no internet connection, try these solutions below:

  • Restart your browser: Try quitting your browser application and restarting. Then, return to Deezer
  • Check for updates: Sometimes your browser may have missed an update. Try updating it to see if it makes a difference.

    Deezer is supported on the following browsers. Select a browser to see how to update it.

    Note: Only the latest two versions of each browser are supported

link

https://support.deezer.com/hc/en-gb/articles/115004370249-Problems-With-Playing-Music-On-Web