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Deezer shuts down by itself

  • October 1, 2023
  • 4 replies
  • 71 views
KarlaP
One Hit Wonder

Why does my Deezer keep dropping out. The song plays for 1 minute, then the mobile phone goes black and instead of the songs continuing, it turns off completely. This started happening a few months ago. Why? How can I fix it?

Best answer by Leonídia.Deezer

Hi @KarlaP, thanks for your message.
Apps can sometimes crash when storage space is not adequate.
You will need to free up your storage space by removing unwanted apps and files.
Go to Settings -> Apps to uninstall unwanted apps and games.
Please let me know if this solved the problem.

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4 replies

awesomemac
Superuser
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  • awesomemac
  • Superuser
  • October 1, 2023

Could this be because of the battery savings option on the iPhone? That your iPhone doesn’t allow apps to run in the background? 

KarlaP
One Hit Wonder
  • KarlaP
  • Author
  • One Hit Wonder
  • October 1, 2023

Could this be because of the battery savings option on the iPhone? That your iPhone doesn’t allow apps to run in the background? 

Thank you so much, I have already checked that, the saving mode is not activated in the settings 😔

Leonídia.Deezer
Community Manager
Forum|alt.badge.img+6

Hi @KarlaP, thanks for your message.
Apps can sometimes crash when storage space is not adequate.
You will need to free up your storage space by removing unwanted apps and files.
Go to Settings -> Apps to uninstall unwanted apps and games.
Please let me know if this solved the problem.

awesomemac
Nina Nebo
KarlaP
One Hit Wonder
  • KarlaP
  • Author
  • One Hit Wonder
  • October 5, 2023

Hi @KarlaP, thanks for your message.
Apps can sometimes crash when storage space is not adequate.
You will need to free up your storage space by removing unwanted apps and files.
Go to Settings -> Apps to uninstall unwanted apps and games.
Please let me know if this solved the problem.


Thank you so much for your replay. I tried to delete a lot of it, but still the same 😔😔

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