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Deezer stops playing a song when I send a Snapchat messagw

  • 12 October 2023
  • 1 reply
  • 25 views
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When I send a Snapchat message the current song on deezer stops playing. It seams to only happen on Snapchat. I am using deezer premium family on version 9.49.0. IOS 17.0.3.
It started happening now for the first time. I would be really grateful for help.

 

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1 reply

LeonĂ­dia.Deezer
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Userlevel 7
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Hi @annbell, sorry to hear that you're having this kind of experience.

Have you tried reinstalling the app and clearing the cache?

Also, have you rebooted your phone?

These steps can often resolve common issues.
 

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