About my Deezer

We are running gaming site realapkclub. I have recorded some audio private notes related to payment procedure after buying premium games so that I can share with the only those members who buy something from our sites. I just wanna ask can I upload audio note on Deezer so that they can listen their issue through Deezer. 

I don’t mind having ads rather than paying for the premium subscription, but does it have to be the EXACT SAME AD over and over and over again? Do you only have one advertiser?? Drives me mental. 

Hi, I need help. I don’t get the free premium version for Ukrainians, despite the facts that the account is old and installed country is Ukraine . Maybe anyone can help?

Sort it out Deezer! This isn't the first time I'm receiving completely inaccurate info about my account to my email:In today's message:"It's been a month now"  "Your first month with Deezer" ... no it hasn't/isn't, I've had a premium account for around a year!"So it looks like you've only had 2 streams last month. We're not angry, just a little disappointed."... I use deezer on my phone daily and on my fitbit around 5 times a week.Not a massive issue just a bit of a time waster and not particularly encouraging on the integrity of your data and code! 

 Hi, I'm Italian and my distributor is AMUSE.My artist name is BIG PAP, last night (May 26, 2022) my first song entitled TOP BOY - Demo was released on Deezer.https://deezer.page.link/dXdJ6hVGem2qGJGF6-link of my song page on deezerlink of my song page on deezerThe problem is that they were put in the wrong artist with my same name. Is there a way to separate my music from this other artist?And is there a way for me to manage my page / artist profile?Is it possible to create another profile with the same name BIG PAP to manage my music?Thanks 🙂

Hi, I have a deezer family subscription And would like to upgrade to a hifi one. However this option is no longer available to me, yet it was when i subscribed to a family plad. Is hifi included to family plan and it would appear on next billing cycle or what?

Dear deezer support, We have familly package and my deezer account is somehow downgraded to deezer free. It works for others, and I can't access any of my 400 songs. What is the issue? Please fix this ASAP

Hello,My songs are missing from my account. I moved from Russia to Slovenija recently.Please help.

Hello, a friend owning a deezer family account has recently stopped renewing his family subscription. Thru access of the main profile, I have created a private account for my profile, with a new email and password.This is well but I want to upgrade to a Premium subscription in order to get full control of my Liked playlist. I can’t do this. « Manage account » doesn’t give me any option of subscription. Also, it does give me the possibility of making the account independent by entering new email and password. Which is weird to me because I have already done that. seems the profile is still dependent. how can i solve this problem? I just want to take my profile and make into a proper independent Premium account.   

There is one thing that drives me nuts when listening to Flow.  It would be so nice that somehow when it's not Christmas time, that Christmas music would not randomly play in Flow.  Christmas music should not be an option between January thru October - I think only November-December.  This would be fantastic if this could be fixed somehow

I noticed that since some months ago the “most played first” type of organization/filtering on the playlists had vanished on pc (started a topic but wasn’t answered :/) but at least on the mobile version everything was fine.Until now. I don’t know if this is intended but as opposite from the albums page, the playlists page has a whole different layout where the covers are really small and you can’t switch that, also the organization/filtering now doesn’t have the “most played” then (now only in albums)then (now only in albums) these big covers were so beautiful

Hey DEEZER, i have seen that another profil / artist have my tracks.MD, Jafuri & Conan Mac - Might Like ItMd, Jafuri, few Wolves - better off without you what Can we do? So i get the streams. best regardsmathias DahlMD

I pay 11.99 a month.last 1 20th May 22 yet my account has gone to deezer free. I don't think so. Please restore as I'm paying for nothing. Not happy at all. 

I should take a premium account , if there was a duo account. Family is way too big, and 2 times a premium is way too expensive . 

I hope it’s a temporary issue on Deezer’s end but all of a sudden I’ve opened my Deezer on desktop browser and I don’t have any of my about 350 favourite albums anymore in my library. It says: “No favourite albums yet”.Still all there inside the iPhone app for the moment. What’s going on?

Minha playlist sumiu

Deezer, you did a 20% raise in subscription without any notification! regards, soon to be ex-Deezer subscriber

Today I woke up to the surprise that I made a purchase of $4.69, but the truth is that I had already canceled my Dezeer Premium subscription a long time ago, I am asking for a refund from Dezeer since the purchase was made automatically despite that I had already canceled my subscription

My subscription was working well, suddenly relogout and returned as free account. But in the ML my premium subscription is active and paid. Please help me to solve that.

My deezer app keeps logging me out anytime i login.This started some weeks ago. it happened all of sudden.Using version 7.0.2.75 

I want change my address email 

Hi, I just accidentally paid for deezer premium which i don't want.Can I get a refund? 

Hi thereI’ve been paying for a Deezer Family account service ($10.49 per month) for a year now but my account has never been upgraded (it has stayed as ‘Premium’). I would like to be refunded for all subscription amounts paid to date.  My user name is fionamack100 and associated email address is fiona.schulenburg@gmail.com

I think non-intrusive update logs could substanctially improve users indirect experience.Some examples of what I’m suggesting can be seen in the majority of popular web browsers, notably Chromium Edge & Firefox.The big picture;Whenever Edge gets a new feature introduced, or something changed, they’re sure to let their users know what they’ve done. I think this is a really great way of letting users familiarize themselves with the application’s new featur

FEATURE REQUEST: it would be great if we could simply swipe to remove the songs from the playlists. Optionally, give the option to choose what swipe option is.  example: google mailright-> delete left-> archive