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One Hit Wonder
Clarty81
One Hit Wonder
June 29, 2022
Answered

Payment

  • June 29, 2022
  • 1 reply
  • 48 views

Hi iv just reactivated my Deezer account via email with offer off £6.99 for 12months & payed it then iv just downloaded Deezer app & signed in & it's not updating so still no premium is back activated what can I do please 

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Best answer by Superschlumpf

@Clarty81 

Make sure you are logging in with the email adress the offer was send to. 
If it’s the correct account please reach out for the support team and they will help you. 
https://support.deezer.com/hc/en-gb/requests/new

 

1 reply

Superschlumpf
Superuser
SuperschlumpfAnswer
Deezer "Sonos Master" Legend
June 29, 2022

@Clarty81 

Make sure you are logging in with the email adress the offer was send to. 
If it’s the correct account please reach out for the support team and they will help you. 
https://support.deezer.com/hc/en-gb/requests/new

 

[he/him] Deezer is music, but Deezer and Sonos is party !
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