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Deezer email offer


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Hi.I left deezer last year due to it being too expensive and today I received an offer of £6.99 for 12 months which is great but when I go to site it has no mention of this.Is this a fake email or new subscribers only. Why was it sent to me?.Thanks

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Best answer by GropplerZorn 3 June 2022, 01:15

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Userlevel 7
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Hi.I left deezer last year due to it being too expensive and today I received an offer of £6.99 for 12 months which is great but when I go to site it has no mention of this.Is this a fake email or new subscribers only. Why was it sent to me?.Thanks

Hi Jimmi,

Most of the users on the community forum are fellow subscribers, and not employees who can access your account. I would suggest that you contact Deezer support, so they can verify the validity of the offer and your eligibility, and get you set up if applicable.

Best of luck.

G

I am the same Jimmi, got offer email but link gives you totally different offers! No £6.99 deal there..

@jimmi1976 @steviecameronuk 

You must check carefully to which email address the offer was sent. You then have to log in with it and the corresponding password. If you take another free account, for example, it doesn't work.
If I click on the link and then log into the account, I get the offer mentioned by email:

 

Got an offer

£6.99 a month for a year seems too good to be true..

is it a scam ??the actual email looks a bit dodgy with an emoji 

@david simonds 

Real offer.

No spam.

No scam.

Emoji: no comment. 😆

Userlevel 7
Badge +8

@Jaime. So this offer is limited until end of June, right?

Userlevel 7
Badge +7

Apologies for the late reply @bluezzbastardzz I’ve asked around and I have confirmation that the offer is valid until the 1st July.
Thanks :)

Userlevel 4
Badge +2

Interesting that I wasn’t given this offer as I’ve used Deezer on couple different accounts for many years. I don’t have active subscription and I was told by customer service that I don’t meet the criteria for this offer.  Well, I guess I will look into this again someday.

Userlevel 4
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I would like to know what is considered as eligibility for this offer?

Userlevel 7
Badge +7

Hey @Samppa I am sorry to hear that you did not receive this offer.
What is considered as eligibility? That’s a question that our agents in Deezer Support would be able to respond.
I don’t have the eligibility T&C’s for this particular offer.
Thanks :) 

Userlevel 4
Badge +2

Hey @Samppa I am sorry to hear that you did not receive this offer.
What is considered as eligibility? That’s a question that our agents in Deezer Support would be able to respond.
I don’t have the eligibility T&C’s for this particular offer.
Thanks :) 

I decided not to bother asking them too much, I got negative response to my enquiry so I decided I won’t be begging for this offer anymore.

Userlevel 7
Badge +7

I am sorry that you got a negative response. I have passed the feedback to the team