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Joining basic free acct. to Premium Membership acct.

  • 26 June 2022
  • 1 reply
  • 9 views

I have a basic free acct. & my daughter has a premium membership acct. which we would like to add me on. How do we merge my acct. with hers? (I’m already shown as an added member when I log into the acct. using her sign up email details, but get an error message when I try to log into my profile which she has added that “this acct. is no longer valid”.

 

What do we need to do?

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Best answer by Anonymous 26 June 2022, 16:19

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Hey @JK Foster 

You cannot add another member to a Premium account.
This only works with a Family account.