include
Answered

Payment

  • 29 June 2022
  • 1 reply
  • 33 views

Badge

Hi iv just reactivated my Deezer account via email with offer off £6.99 for 12months & payed it then iv just downloaded Deezer app & signed in & it's not updating so still no premium is back activated what can I do please 

icon

Best answer by Superschlumpf 29 June 2022, 22:58

View original

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

Userlevel 7
Badge +5

@Clarty81 

Make sure you are logging in with the email adress the offer was send to. 
If it’s the correct account please reach out for the support team and they will help you. 
https://support.deezer.com/hc/en-gb/requests/new