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The song that impacted you the most -THE THREAD 🔉

8 days ago

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Other devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

426 Topics
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426 Topics

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HarmonieLover

asked in Other devices

No HiFi label in Android TV

As a HiFi user I'm not seeing the HiFi emblem at the bottom left when playing music in Android TV. The HiFi emblem that appears on the cover of all tracks with my Android phone, doesn't appear on my Android TV. Why is that? In my phone the HiFi emblem shows:

7 months ago

Henrique.ManciniTiny Dancer

asked in Other devices

No language option on desktop app

I want to change the option on my desktop app but there’s no language option anywhere, and definitely not where the “tutorial” says it should be. I can see the option if I open deezer on my browser but it doesn’t appear in the desktop app.

7 months ago

HalmaTomiRunaway Baby

asked in Other devices

Blues mix doesn't work

Hello everyone!I’m a big fan of blues music and I found that there is a Blues mix (or radio), but every time I try to play it, it doesn’t do anything, it doesn’t work. I’ve tried both on desktop (in Firefox and Edge browsers), in Deezer windows app and in the android app, every time the same, I click on the play icon, and nothing happens. Here is a link, if you’d like to try: https://www.deezer.com/search/blues/radioDoes anyone have a solution for that?Thank you!Tom

7 months ago

alfwirRunaway Baby

asked in Other devices

Deezer and Chromecast Audio problems

I'm out.

8 months ago

mico334234234Tiny Dancer

asked in Other devices

Windows Desktop app and Browser clicking on artist or album in search results returns error

They did something to my account because I tried to access albums on an incognito tab and it worked fine so can you guys please fix this every time I click on an album or a single release i get this damn error. So ready to cancel my subscription lol I’ve done everything to try to fix this but it’s a problem tied to my account which is really really irritating consider I pay for this service.

8 months ago

ThorstenB.Runaway Baby

asked in Other devices

Deezer through Sonos is "stopping" or skipping songs on regular basis

Hi,Deezer on Sonos is regularly either stopping and starting again or skipping songs. This is definitely not linked with our internet connection (very stable - up to 1 gb). This happens in our two places … and it’s random… some days it’s perfectly ok, some days it terrible especially while streaming “flow” or No stop through the app on phone, or on the TV…Sonos works perfectly with all other streaming… just Deezer is doing that..definitely you have a bug or something not efficient in the buffering… Btw same problem on Sonos 1 or Sonos 2… we have both configurations in two different places…

8 months ago

Mert123454321Runaway Baby

asked in Other devices

Can’t use premium account with Bang and Olufsen Beoplay M5

I signed in to deezer on B&O beoplay application with iphone 14pro and i onlu can listen to 30 seconds of all the songs.:(

8 months ago

Dan 5hRunaway Baby

asked in Other devices

No sound on desktop app macos 13.5 with USB DAC

Deezer Version 5.30.610 (5.30.610.179)Mac os Ventura Version 13.5 I have a HiFi subscription and the Deezer app works fine when I use my Macbook speakers(or airpods), but as soon as I connect a USB DAC, deezer stops playing sound, although it shows that it is playing on the UI...All other programs work fine (spotify, discord, google chrome, plex)I restarted deezer several times, restarted the laptop, nothing...However, I can listen from deezer using the web version, not as great an experience as on the desktop, but ...It seems to be a problem with the app, hopefully it will be fixed soon :(WBRDan

8 months ago

scutu_mixLover

asked in Other devices

Can't install Deezer on fresh Windows 10 pc!!!

Recently I upgraded my pc with a faster M.2 Nvme Samsung 980 ssd - this upgrade has required me to reinstall Windows 10 and all the necessary drivers. After doing it so, I wanted to install Deezer.I downloaded the latest version from your website “DeezerDesktopSetup_5.30.590” then run the installer. Installation start right away but mid installing / loading the window close by itself when it gets to the red line in my screenshot from below. I guess the installer just crash.Restart computer, try again with same problem. I see there’s a “missing icon” Deezer shortcut on my Desktop - try to open it: Windows can’t find deezer.exe. Open Settings / Apps & Features, search for Deezer, yes, the app seem to be installed.Try to Uninstall Deezer app I get an error: “Error launching installer” - At this point I’m stuck, I can’t uninstall or install Deezer on my computer. Please help me here…Regards,Stefan

8 months ago

NicoleCroesRunaway Baby

asked in Other devices

Deezer desktop won't open on my mac

My deezer desktop on a Macbook won't start nor open. This started when i updated the app. What can I do?

8 months ago

Cannondale500Runaway Baby

posted in Other devices

Deezer with Virtual DJ // Server error

Hello Team, since a while I have the issue that I get an Error Message when I prelisting or load a track on the deck. Following message appears in the deck when I try to load the track. “unexpected response from server deezer“ After a time, 10-15min, it runs normally.It seems that the tracks per hour a limited by Deezer. During the prelisting in the playlist/folder every track downloading in the cache and this raise the numbers on tracks per hour. Does somebody have the same issues? Is there Setup solution maybe?Thank you

8 months ago

MartinezfxRunaway Baby

asked in Other devices

Pixel watch download never finishes downloading.

I saw others with the same problem where some song is cause wear os devices to have a neverending download and the only options given were to find the song or songs since it doesn't say which they are in my 500+ liked songs folder. I was wondering if it has been resolved yet since the forum was closed though it was created only 3 months ago.

8 months ago

CordaghRunaway Baby

asked in Other devices

Samsung S95B/QN90B unable to enter in deezer app with Tizen platoform

Hi all,I'm trying to log in Deezer app with my Samsung TV powered by Tizen software.When I try to pair app with my mobile phone releasing code to access sys remain stuck without the possibility to enter in.Samsung's customer service states that is something related to Deezer and not to their platform. Anyone has the same issue? If yes in which way I can solve it? Pls note that all other music apps are working fine. Thanks

9 months ago

efrRunaway Baby

asked in Other devices

Leo.PelozoRunaway Baby

asked in Other devices

Cannot see flow button on windows app.

Title.The button shows up on website and android app but cannot find it in windows 10 app, this started like a week or two ago.

9 months ago

BernierRunaway Baby

asked in Other devices

Discharged music issue

Discharged music sounds unstable (volume goes up and down) in PC desktop app. There´s no problem with no discharged songs.

9 months ago

CarlynTiny Dancer

posted in Other devices

activationcode

I don’t get a activationcode for my upgrade to Deezer family.

9 months ago

AussieRo

asked in Other devices

Chromecast from Deezer Desktop (Win10)

Would love to know why there's no Chromecast option on the Deezer Desktop app. I realise that it's in Beta only, but is there a plan to include it? I'm currently a Spotify (Premium) user and would be happy to change over to Deezer should there be the option to cast directly from the desktop app :)

9 months ago

AhariRunaway Baby

asked in Other devices

LG TV app buffering

Hi, I hope someone can help me. I’m new here, but I have been using Deezer for many years. My LG TV Deezer app started buffering to the point where I cannot use Deezer anymore and have to run it from my phone! My TV is hardwired to my LAN and I am on 100Mbps fibre I have updated everything

9 months ago

JAO1Runaway Baby

asked in Other devices

Error MS0610 - requested content is not loading

I get the above error and I have tried the following to fix it with no avail: logout/login in deezer clear deezer cache (there was no cache) uninstall / reinstall deezer Clear dns cache (ipconfig /flushdns) I am using the windows desktop app. Before reinstalling it was 5.30.560. Now it is 5.30.570.

9 months ago

JaMaRunaway Baby

asked in Other devices

Nuprime OMNIA WR1nie działa struming

I am asking for help because wifi streaming does not work on my Nuprime Omnia WR1 device

9 months ago

awsteenohLover

posted in Other devices

STOP TURNING REPEAT ON!

Keeps turning back on every time I play an album. There is nothing like the silence after a a good album and you keep robbing me of that.

9 months ago

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