Other devices

I am using Deezer from Central Europe (Hungary), and in the past few days encountered issues with playback numerous times. The song simply stops for a few seconds or even minutes, likely because it cannot download the next chunk from the server. This theory is supported by the fact that downloading a song has also become significantly slower (once downloaded though, the songs play normally). Seeking into the song helps sometimes, but then it gets stuck again a minute or two later.Please take a look at the servers serving this area because something seems to be amiss.EDIT: I’d like to note that all other sites and apps work perfectly, so my own Internet connection is not the issue.

Dear Deezer Developers,I recently noticed an issue with the new audio preview links provided by the Deezer API.Unlike the previous implementation, these new links no longer include the Access-Control-Allow-Origin: * header.This change is causing CORS issues, making it impossible to use the preview links in web applications.

I use MusicCast for Deezer as my main listening method when I'm at home. I'll often listen to flow. However, it seems to get stuck in one genre for weeks on end, and I can't figure out how to change it. Right now Flow will only play hip hop. I'm now at the point where I would love to listen to something other than hip hop. Please help. 

HelloI just installed Deezer on my Polestar 4. It works fine but I've two annoying issues:- There is no sync between device. The car doesn't appear in the list of devices connected to my deezer account (allready tried to reinstall)- When I leave the car and come 15min later the list that was playing is lost. This is very annoying when using Flow because there no way to put back what was playingIs it a problem from Deezer or from AAOS/the car?Thank you,Fabrice

Kinnen reeds verschillende dagen deezer nier via onze Nuvo installatie afspelen. Cache leeggemaakt helpt ook niet. Via app op carplay hebben we geen problemen.

Hello Deezer,I wrote you several times. But nothing hapenned. I also used the claiming function on the webside, still nothing happened after months. Please delete these songs.My Artist name is Shiroku, please remove these Songs from the Artist page. They are not mine. https://deezer.page.link/oFd7eJE1kN8XyKxx9https://deezer.page.link/iMtnqUx2K8kd86ds5https://deezer.page.link/xzmfFc2q9aBB43A48https://deezer.page.link/owQDiesM2EtEPxA58

I don’t know what is this and why:https://www.deezer.com/search/%D1%81%D0%B5%D0%BD%D1%82%D1%8F%D0%B1%D1%80%D1%8C When I press on “Tracks”:https://www.deezer.com/search/%D1%81%D0%B5%D0%BD%D1%82%D1%8F%D0%B1%D1%80%D1%8C/track 

For a few days now, I have met an issue in the “Shuffle my music” function both on Android app and on Desktop App (I guess I would find the same issue on Web app). The function is either telling me to create some playlist (I own 15 playlists each filled with plenty of songs) or to add some albums or tracks what I have already done too, or playing any random music that was never added to any of my playlist nor my favorite tracks. Therefore, could someone please help me finding the way out of this really annoying issue as “Shuffle my music” is the function that I am used to using the most on Deezer ?

Hello, I’ve noticed a lot of songs I’ve never listened to in my “recently heard” playlist. I believed my account info have been leaked. I changed my password and I’d like to disconnect the devices connected to my account but I can’t find how to do it 

On the Samsung TV app you put Song timer, few spaces, progress bar, few spaces and song length time. But you used proportional font for timers!The reason is the progress bar is moving every single second (because e.g. 0 is widder than 1). It’s very annoying. Can you check it?

My artist page ‘VRI’ It’s mixed up with another artist with the same name. Here’s the unique release of VRI: https://www.deezer.com/es/album/649397351  As you see it’s mixed up with another artist that has different albums. Could you create an artist page with that unique release i sent? Please, notice that the artist name it’s ‘VRI’ (fully written with capital letters). Thank you very much for your time!

I had trouble finding FLOW, finally it magically appeared in my Favorites.But where are the Moods?I use latest Windows client downloaded today.I also don’t see any Moods on Android app.Previously it was all available. What happened?

Greetings. When I attempt to download certain songs in my virtual DJ application, a message appears indicating that a premium account is required for access. I do, in fact, possess a premium account. Any assistance you could provide in resolving this issue would be greatly appreciated. Thank you for your time and consideration.

I have a song released and ive been trying to claim my artist profile however everytime i enter my artist name it shows that my profile doesnt exist (my songs got released today) 

I have Deezer  Premium running on my NAD-M33 and keep getting the notice: upgrade required deezer: 1521176032. When I touch OK, nothing happens. No idea how or what. Anybody does?

    Hi, already few days I have error with deezer on my mdc for nad amp - Error: upgrade required deezer x̌xxxxxxxx, x - different numbers of different track, there are a lot of tracks that can't be played. I have deezer hifi subscription and all works fine until last week.

Windows 10, Firefox is updated to the latest version, I’ve cleared the cache and logged out and back in, but nothing. Flow, playlist, my mp3s, doesn’t matter what, the play button does absolutely nothing. It works in Chrome, but I don’t reeeeeally want to have to open another browser just for one site, y’know? It’s why I use the site instead of installing the desktop program, after all.

I am using mainly Deezer PC app. When you click play or when a track changes to the next it takes a while for the new track to come in, hindering the listening experience.Any way to do crossfade or gapless?

Hi all, This last days when listening on the PC application some songs are sounding “choppy”, like the music is interrupted for a few seconds during the song. Do you know what might be causing this? I’m using version 6.0.250. Thanks in advance

I have the problem that Deezer stops playing EVERY time I log on or off my mobile phone (Samsung)I listen to music on a stereo system via a Windows PC.I had the Deezer app on my mobile phone but uninstalled it 14 days ago, - that hasn't solved the problem. (by the way, I've never listened to music on both devices at the same time)Why does this happen? My wifi connection is fine, currently, while deezer is running, 60/90

When I play my favourite tracks playlist, it always plays the same song.  The first song I added.  I have to start the playlist, then shuffle it, then go to the next track.  This is particularly annoying on Android Auto, as there isn’t a clear way to descend into the playlist itself, presort it, and then play it.  Not that doing that would be desirable, I’m busy piloting a four thousand pound land missile. The issue exists on Chrome as well.  If I click into the playlist on Chrome, or even on Deezer mobile, the sort order is already set up to be by most recently added, as I would expect.  The problem only exists if I try to play the playlist from anywhere that isn’t the playlist itself, such as from the home screen.  For clarity, this play button on the home screen will always play the playlist in reverse order -- least recently added to most recently added:

I don’t seem to be able to play tracks on LG TV from the Deezer Connect app on my phone, I use this with a Yamaha Musiccast amp, both devices let me sign in on their own appsI’m desperatly trying to free myself of Spotify but having tried all the services Deezer seemed like the best fitHowever the Musiccast integration sucks! takes you to a dated file structer to find songs and albumshowever Spotify plays direct from the standard Spotify app from my phone to both my TV and HiFi appseverything is upto date I’m on the same network and webos is v3.41 

When i click the Cast icon I get the “casting” tone on my Chromecast speaker and get a message on my device that says, “Loading… Almost there, only a few seconds left.”  That’s it.  Nothing more.  Every other application where Chromecast is an option works flawlessly.  I love the HiFi but this is a non-starter for me.  Using Deezer over bluetooth to headphones is all I can use.  That’s not enough. Using Android version 10, security patch level: March 5,2020 on a Pixel 3a XL Chromecast works on the competition: Spotify, LiveXLive, Amazon Prime Music, Google Play Music, Tidal and Pandora.

Songs from the Deezer database are scrobbled fine but scrobbling for own mp3s is not working at all.

I recently uploaded several albums of tracks through the Windows App. Strangely though, certain tracks will simply refuse to play on the web version; A little error popup shows up. If I swap to the desktop app though, it will work. All tracks in question are 320kbps mp3, CBR. What is happening?