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One Hit Wonder
Jan 6, 2026 9:59 AM UTC

I cannot turn off shuffle on my Windows 10 Pro PC

Even if I play a playlist from the first track in the list I cannot turn off shuffle. How can I turn it off?

3 replies

Nina Nebo
Superuser
Superuser
Jan 6, 2026 10:17 AM UTC

 

Hi ​@SteveBBSK !

 

To turn off shuffle just tap on two arrows.

 

helpful link 

Problems With Playing Music On Deezer Web App

 

https://support.deezer.com/hc/en-gb/articles/115004370249-Problems-With-Playing-Music-On-Deezer-Web-App

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
SteveBBSKAuthor
One Hit Wonder
Jan 6, 2026 10:26 AM UTC

Nope. Doesn’t work

Jaime.Deezer
Community Manager
Community Manager
Jan 17, 2026 8:23 AM UTC

Hi ​@SteveBBSK are you using a web browser or the desktop app.
In case you are using web, have you tried to clear cache and/or a different browser.
For desktop app, could you please download the latest version on www.deezer.com/download 
Please let us know if that works.
Thanks