Other devices

Can’t control Deezer desktop from phone. It’s not like I gave my password to someone else and they’re not authorized. These are both my devices and I am using the phone to control the desktop app so I’m not even tying to play two different songs via the same account or something like that. Please adjust the license sensitivity so this app can actually work as intended. Tried updating the app on my phone and it just did a different non-functional thing. Can you guys fix this please? I thought this was a feature but I have rarely been able to get it to work properly.I’m not trying to play music on the desktop and phone app at the same time.I am trying to select a song from the iOS app to be played on my desktop app which is on the same wifi and is connected to my speakers. To explain it another way, I am using the phone as a “remote”. Again, not trying to play two songs at the same time or something like that. And Deezer is only on two of my devices so that’s also not the issue.

Hello, Today I started experiencing two issues in Deezer. First when using the Windows app (version 6.0.20) or browsers (Microsoft Edge), when I select an album I get a message saying “An error has occurred, please try again later”.  Then in the Android app, when entering an artists page the discography is not shown.The weird thing is that I have been using the app for a few days now and it was working just fine until a couple hours ago when I started having this problems. Thanks in advance

Music that is not mine under my artist

I was trying to manage my subscription, to compare what I currently pay to what Tidal offers. The button just sends me to Deezer.com instead.

Thanks to the latest useless update which has created more problems than necessary the Android Tv app is not even working properly. Most of the "Browse" sections are not loading, here's a video:https://youtu.be/A8fu1pn2ZIQ?si=qDzn-oVmZUE5M_36 Running the latest Android Tv OS version on my Nvidia SHIELD with the latest Deezer app.Yes, I reinstalled the app and still no changes. Internet works great with up to 1 Gbps speed. Deezer, cold you please focus your resources on making shre the apps are working properly before you look into changes that bring no value to the users? 

When will Deezer connect option on Samsung TVs with Tizen be available? Thank you.

Hi,https://en.deezercommunity.com/android-47/am-i-paying-for-flac-quality-on-android-if-there-is-no-hifi-bit-perfect-available-76677This topic was closed, but last message from Deezer was "will share it internally and let you know!". can you please let us know the answer?kind Regards, Barendrecht

Me and several other users have trouble using their Deezer account with mysqueezebox.com Since two days it is not possible to login from mysqueezebox.com to Deezer. We talked to the developers of the Deezer plugin and they gave the following answer:"FWIW: I've reached out to Deezer about the failures we're currently seeing. I see in the log files that those auth calls time out. They're not refused, nor would we get any error back. They just do not react at all."As I understand you need to give a new configuration to the mysqueezebox.com configuration? Could you please give us this configuration or a direct technical email contact with a person who will respond? There are plenty Deezer X Squeezebox user having this issue. We do not want to move to Spotify or Quobuz who give support to mysqueezebox.comPlease help us!@Andrewj27 @tsrautia @dakotaro @deschman @frorqf13 @bratman @spike589715 

Since yesterday, my squeezebox players and server (raspberry pis) have only been able to play Deezer Smart Radio. Mysqueezebox.com will not accept my credentials to log in to Deezer even though they are correct and I have a paid hifi account. Deezer has been working without a problem for years on my system. Anyone else having the same problem or know the solution?Thanks

After uninstalling and reinstalling I can not download my favorit tracts. I click on the download icon but it does not respond. Also as I scrole down tracts change from playable to not playable in an instant then scroling down ferther I find the same tracts playable. I have spent 2 days checking my computer and everything is 100%. I whent to the web player and am having the same problem. Very frustrating

Apps connects with phone without problem and then does nothing, sometimes shows played on phone track but while trying to interact with it, like hitting next song or like it, brings ‘pair  new device’ window - but it doesn't list phone mac address.

Add ability for the desktop app to act in exclusive mode in Windows to enable on-the-fly adjustment of sample rate depending on the source, avoiding windows up- or down-sampling before heading to external DAC. Bonus points to include an ASIO implementation option for ASIO enabled DACs.

I’ve done uploads of my MP3’s before. But now it isn’t working, not consistently.I’ve read and followed the steps on the Deezer help page.Some uploaded ok, (say 10) and the others, maybe 20 haven’t. And it is slow to upload the one’s that did work.What should I do?

Device R-N402DMusiccast app version 5.52Problem is 2 months old. 

Safari vs Firefox side by side. 

Deezer - Will this ever be resolved?I’ve been having this issue for about two years and nothing.Customer support tells me to clear my cache, which does not work. He is also sick of hearing me complain about it over and over.Please, a serious answer, not just to open a ticket.   

I’ve had this issue for a while now on Windows 11. I just downloaded the latest version of the desktop app in the hopes that I would be able to open albums again, but I still get the same message both in the app and in my browser (Opera): 

For several days now, listening to Deezer FLAC has stopped after a few songs, no catalog or flow is available

I get “Access Error - Unable to register your system.” message 😔😔 yamaha rn803d. My iPhone app works fine. 

Why desktop app have 320 kb s resolution only

This is a new issue that started happening to me yesterday and it’s been fully consistent on my PC where I’ve tried using Edge and Chrome to see if the issue stays, and it is absolutely and 100% there no matter what. I believe it might be a new Chromium issue but I definitely would like to see this get fixed as the actual desktop version doesn’t have this problem at all, but you just can’t force me to use that when it STILL doesn’t have gapless playback. Again, this issue wasn’t present just a few days ago and I’ve solely been using the web version for over a month. Please fix it, below are two screenshots and it’s very obvious that the first one is the Chromium (Edge) screenshot in which the issue is present. 

I’ve read that a lot of countries can’t link their deezer account to their google home products. Will this feature be available in more countries and when will it be available?I’ve been waiting for quite a while to finally switch over to deezer on my google nest mini from spotify.Also did the new app update mess things up for anyone? I have my nest mini next to me and I need to constantly force stop the app or disconnect it from it because after one song it just stops playing….

I have a Deezer premium account. I have multiple Yamaha deviceswxa-50wxc-50nx-n500 a total of 4 devices. These devices are installed in two separate homes. All devices are configured with the deezer premium account.I just returned to one home that has the NX-N50. I started to listen to music via the MusicCast controller and started getting a ”No music” error messge when searching in the (clunky but working) MusicCast search interface for Deezer.I logged out and back in. I got the ”cant register your system” error message. I tried both username and email as the login.after looking at forum posts, i reset the nx-n500s, reinstalled the app, changed my Deezer password. I tried logging in multiple times to Deezer in MusicCast but same error message except one time when login was accepted but then any search gave ”No music”.i can listen to Deezer on my phone and the nx-n50 can play Spotify so no real problem with musiccast, speakers or Deezer account. I also tried this on both iPad and Andro