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Answered

Cannot unfavorite songs

D
Runaway Baby

Hi,

I want to unfavorite all the songs in my list to start over again. I have 1200 songs in my favorites. When ik select them all in the web app or app on my Mac, i can click on delete selected songs, but they won’t get deleted. If i select only one or multiple songs, it works. How to fix this?

Regards, Rob

Best answer by Jaime.Deezer

Hi @Dehv27 have you try doing it in your PC on the Web version by batches from 1 to 999 songs… Other users reported that worked for them.
Please let me know if that works.
Thanks and apologies for the inconvenience

 

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    2 replies

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • 5191 replies
    • Answer
    • February 4, 2024

    Hi @Dehv27 have you try doing it in your PC on the Web version by batches from 1 to 999 songs… Other users reported that worked for them.
    Please let me know if that works.
    Thanks and apologies for the inconvenience

     

    D
    Leonídia.Deezer
    2 people like this
    • D
      Dehv27
    • Leonídia.Deezer
      Leonídia.Deezer
    D
    Runaway Baby
    • Dehv27
    • Author
    • Runaway Baby
    • 4 replies
    • February 4, 2024

    Hi,

    Thanks. I’m fine. I’ve deleted the last (1234th) song and after that i was able to delete the rest of the selection :) 

    Regards and have a nice day.

    Rob

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