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2 days ago

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Andrés RivasRunaway Baby

posted in iOS

Queue layout has been broken on iPadOS for over a month

It’s been over a month since the queue layout is broken on iPadOS, at first, the right panel is not visible and the album artwork is misaligned, then when you rotate the iPad to portrait and back to landscape it shows correctly, same thing every time. Is this only happening to me?? Seems odd that this would go unsolved for such a long time, it used to work fine in the old UI.First state when you tap the song name, artwork misaligned and no right panel. After rotating screen to portrait and back to landscape it gets fixed. If you quit the app the same thing happens again.

4 months ago

TarcianoTiny Dancer

posted in Android

deezer Premium não pega

Troquei o celular e minha conta Deezer Premium pelo tim beta não funciona

4 months ago

Curleezshiznet74Runaway Baby

posted in Android

Deezer MALFUNCTIONS ever Since your Makeover

Im very disappointed in this app i had to get new phone cause your app doesnt suppprr my old phone bit Spotify works like a charm now i lile deeezer the way it used to be now your app is lagging even when im tryinf to accesa my already downloaded music it acta like ots loading with no results ...if yall cant fix this i willnuave no other choice but to switch to spotify permanently

4 months ago

eddy970Runaway Baby

asked in Android

error

Message keeps coming up that I'm using account in multiple devices and that's not true... Help

4 months ago

Heidy JallaiRunaway Baby

asked in Android

Error Loading - Almost there, only a few seconds left

Hello! When i want to listen music it only shows this and it doesn't stop. Is there something wrong with my phone? Or is it something else?[img]https://uploads-eu-west-1.insided.com/deezer-en/attachment/380fa8c8-2ec5-4822-9a11-661963fb46b4.jpg[/img]

4 months ago

ls1971Runaway Baby

asked in iOS

How do I restart an inactive app?

I downloaded app today and have set some things to download. I’ve gone off and left it to its own devices and now it’s saying my app is inactive and I need to restart it to continue with the download. Any help would be appreciated

4 months ago

KKotlingTiny Dancer

asked in iOS

iPhone 11 Pro random crashes

Longtime deezer premium subscriber. This issue has been bugging me for a very long time one year or so and after reading some steps I’ve troubleshooted it in many ways.I have iPhone 11 Pro now (had the same issue on iPhone Xs). This happens very randomly but very frequently as well, whenever I play my music from favorites (this is my default listening habit) it crashes without any error or whatsoever. Most of the time this happens during the first/third song after I launch the app. As I observe after I pass let’s say 4-5 songs the app is much less likely to randomly crash. But if it does crashes on the first song the app, most of the time I have to relaunch the app and start listening, app is still going to crash most probably. One remedy that works 60% of the time is when I launch the app, start listening and then never lock the screen for the first few songs, but then again there are instances it crashes in these situations too.Solution would be nice for this, because it’s extremely

4 months ago

em.swiftie728Runaway Baby

posted in Android

Fake My Deezer Year

Hello, I was watching my Deezer Year and Taylor Swift was completely left out. I listened to them particularly intensively in the fall. In addition, the top titles do not match either, as the Taylor Swift songs have appeared very often in my monthly top songs. Can the list perhaps be corrected again?

4 months ago

RockthorneTiny Dancer

posted in iOS

Songs not appearing in ‘the centre’

Listening on my iPad.when listening to an album, often songs will now not show in the middle of the screen but instead only half of the song is displayed. Therefore not able to access lyrics etc..If I try to pull the song to the middle of screen it’s just skips to the next song.not a massive problem from a listener perspective. But still annoying and it never used to happen. Assume it’s just a bug that will hopefully be fixed soon.

4 months ago

nassar aliRunaway Baby

asked in iOS

MadDudRunaway Baby

asked in Android

How to create a shortcut to "favourite tracks" on android?

Hello, I would like to have a shortcut to “favourite tracks” on an android screen. With widgets I can choose any playlist to have a shortuct, but I can’t figure out how to do it with “favourite tracks”.

4 months ago

JohnLRunaway Baby

asked in iOS

downloads not working

Can anyone help? The download function on the iPhone apple, is this because of the latest update?

4 months ago

awsteenohLover

posted in Other devices

Error and missing playlists

Can’t access any content on the platform right now. Why?

4 months ago

R2VRunaway Baby

posted in Android

Still cannot loop one single track on Android

I’m experiencing the same problem as described in the closed thread “Cannot loop a single track on Android | Deezer Community, bringing music lovers together”, and especially the users gave some valuable input and suggestions as to the possible cause of this, but you just closed it of without a true solution was given, so I repost.When you play a track and select specifically the option to “single track loop”:- it plays a first time;- it then goes back to the beginning of the track to play it again (as requested)- but at the moment this second playback start, you also see that the button indicating “single track loop” switches from “single track loop” to just “loop” (the little number ‘1’ disappears from the icon)- so after this second playing of the track, it moves on to the next track.I (of course) already removed and reinstalled the app. Version now is 8.0.1.32. This didn’t help.Only workaround I can think of, is make a new playlist with only the track one wants to repeat. But this

4 months ago

jab2kRunaway Baby

posted in Android

the new version keeps forgetting what it was doing

I have a very simple set of requirements : I'd like to be able to start the app and have it immediately continue playing my favorites in shuffle mode, picking up where we left off the last time I listened. I've also downloaded all of my favorites to local storage, so as to not depend on internet connectivity. Mileage on this wasn't great in the past but now every time I start up,(1) The app spends a lot of time trying to contact Deezer servers before actually starting to play music, and(2) it forgets what it was doing the last time, which means I need three clicks to restart the shuffle mode inside the favorites playlistWat do?

4 months ago

tosemusernameRunaway Baby

posted in Other devices

Songs randomly appearing as unavailable after each page refresh

Seriously, what’s the deal? I open my playlist on the web player on Firefox, and it’s like a bingo of which songs will appear as “unavailable in my country” and up for getting replaced, until I refresh the page again, and the prank pulled by you goes on.A bunch unavailable despite all of them being available as shown belowWtf?

4 months ago

CorakiRunaway Baby

posted in iOS

Deezer web player broken with Google Chrome 46.0.x (ready event not firing)?

I've just updated to the latest Google Chrome dev channel (46.0.2467.2 dev 64-bit) on OS X 10.10.4 and discovered the Deezer player no longer works either on the main deezer.com site, their API docs or my test app that uses the APIIt seems the player ready event is not longer firing. Any workarounds or is it a case of waiting for Deezer to update their player code?

4 months ago

Bl4ckthorRunaway Baby

posted in Android

frequent audio hiccups and glitches while streaming

HelloSince a few months I have been enduring more and more audio hiccups while streaming non downloaded tracks on my phone.Sometimes, even multiple times per song.It's not on every song. It can also be on popular songs which I heard before and should be in my cache.I am listening high-end audio and prefer lossless. I have tried switching quality a few times and the problem persists. I first thought it could be a few glitches while downloading server content while buffering content (http fail maybe?) which can be internet related but it is getting worse lately.My output device is Bluetooth ( ears or car ) but I think the type of hiccups is not Bluetooth related as I seem to experience them also without Bluetooth.A listening session of 1 hour had at least 10 glitches yesterday (Saturday evening).They completely mess up the song and vibes. I have a OnePlus 10t with android 13 fully updated.Provider: 4g/5g Proximus/Belgium with nearly unlimited data. Mostly connected on 4g or my own WiFi.I

4 months ago

ThimoclesseRunaway Baby

posted in Android

Play/Pause hover button Android

I noticed that the hover of the play/pause button isn’t larger than the icon itself. It’s the case on the other button, but not in the play/pause. All “circle” seems to have the same size, even if the icon of play/pause is bigger than the next/previous one. It's doing that only on Android, but in IOS circles adapts to the size of the icon. It’s a small detail, but it makes feel the play/pause button awkward to click. On the “reduced player” the round is bigger and make the play pause button better to click on it. I hope that it will be solved, it’s a small detail but the Android app is full of small details missing in comparison to the IOS app that is way better. Good luck Deezer Team, you are doing a great job, and I hope that you will be able to push the android app to the same standarts that the IOS app.

4 months ago

ThimoclesseRunaway Baby

posted in Android

Better image quality lockscreen (android)

I noticed that the quality of the images of the player on android is low. The player that I talk about is the one on the lock screen and the notification center on my Google Pixel.I’ve put an example of that, I’m talking with screens. There is Deezer, Spotify and YouTube Music. Spotify and YT Music have high quality. But the Deezer one is in bad quality.However, images in the app player are in high quality, so it’s only on the lock screen/notification center player. Also, it lacks of a “like” button and “next music” and “previous music” but I heard that they are working on.I hope that Deezer will fix that quickly because add a feeling of old app… If someone of the Deezer Team read this, love you guys It adds a feeling of bad quality to the app. I think that it’s not hard to implement

4 months ago

FahnjimTiny Dancer

asked in Android

How to stop auto play on Deezer - when last track ends

HiI simply want to stop deezer automatically playing new/random music when my track/album ends.Not interested in recommendations, I just want to control what I to listen to (at all times), not what some AI thinks I want.This is easy in spotify, but I can't find this simple setting in Deezer. Trial started todayThis is a deal breaker, I like the app so far. Android - Samsung S9 - deezer up to date

4 months ago

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