Subscription and payments

It’s showing my code from Fnac is not exist!! Why? I’m new absolutely new for your service 

Hi i have a premium subscription which allows me to have my account on 3 devices.  I have in the past been able to listen on multiple devices but am now getting an error saying my account is in use on another devise.  How do I fix this or upgrade to a family account to be able to listen on more than 1 devise at a time?  thanks  

Hi everybody!I have a question please help me!I have subscribed to a Podcast on the channel https://podcasters.deezer.com/titled: "Gao ST25 Chinh Hang - Gao Ong Cua", but currently has not been displayed.Thank you everyone for your support and handlingThank you!

Someone else is using my account without My permission.  I was unable to use deezer today. I have a family account.I changed my passwords. Yet still the same.I've now how to unsubscribe 

Hi, I would like to use deezer with my wife at the same time, listening to different tracks what is the best plan?

i have been charged on my card for the family deal when i only wanted the premium deal. is there anyway i can refund my subscription and get my money back?

Does Deezer accept Discover for payment? All I have is a discover credit card. 

I have signed up the wrong deezer account 😞 mo ey has already come out so I can't cancel this now, does anyone know if it can be swapped over the thr right account? Fingers crossed. 

Deezer is charging my credit card every month for a service that was free when I subscribed to Meli+.

sou assinante da  TIM ULTRA FIBRA.Estou tentando ativar o Deezer Premium que está incluso na minha assinatura atual da TIM ULTRA FIBRA, mas ao tentar inserir o CPF do meu cadastro na TIM ULTRA FIBRA na tela de ativação, é exibida a mensagem: "Este código não foi reconhecido. Por favor, digite o código associado à sua oferta.".

Greetings! I am paying for deezer family; but it constantly stays as dezeer premium on my app. Please update thatthank you

I don't have access anymore to either email accounts I have been with guys for years now.  I can log in from Facebook but when I try to enter my new card for payment it wants me to give password for email it does not work if I put forgot password it won't let me do anything.  You guys need to fix this soon or I will go somewhere else.  Like I say I have been a customer for over 10 years.  My name is Greg stauffer the 2 emails associated with my account is gregshannon6671@yahoo.com the other one is desertbreezegs@gmail.com I need this done asap you can call me at 5039546985 to get payment whatever I have to do but if it's not done soon I will find another music company 

How do I change my payment details 

I just made a subscription premium, but it doesn’t work even after I shut down the app and re-open it

I don’t understand why I keep getting charged twice when I make a payment and this is the second time this has happened and was NOT resolved the first time either 

I subscribed to deezer about two months ago. Now I want to cancel but there isnt a cancel button as there should be. The strange thing is: it says I got Deezer premium, but when I click further is says I'm enjoying the free (gratis) version and I cant cancel. I only can renew my subscription... But I already have deezer premium. My last payment was in july but I still can listen without commercials.  Is this a bug? How do I cancel my subscription?  

I'm on my mom's family plan but it says my subscription is still free how do I change that 

I did a new subscription using one of the partner here in Brazil. I payed. But I can not see my subscription avtived.

All.of.music has disappeared 

Someone is using my account and has locked me out now I have lost all my music and membership and am real unhappy 

I`d like to have family hifi subscription, but i can find the way how can i do it   

I keep getting a “Track not available on Deezer's servers!” error when downloading music on deemix-pyweb. Please HELP. I’ve paid for subscription too. I have 2 laptops and I don’t have any issues with my other laptop.

Hi there,I've recently paid for HiFi, but after few days subscription dropped to Premium and hifi option not even available.Any ideas what's going on? 

I cannot access the content even though I have made the payment. very frustrating. please someone help.