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One Hit Wonder
Louisafripp
One Hit Wonder
October 11, 2023
Answered

duplicate account

  • October 11, 2023
  • 1 reply
  • 38 views

Hi, I had a problem using Deezer and had to get it sorted but it now appears I have paid twice, one payment on 11/10 for £11.99 and my usual payment on 10/10 for £14.99 I only want to pay for one account and request an immediate refund, thanks

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    Best answer by GropplerZorn

    hello there @Louisafripp 

    just about everyone here on the forums are fellow subscribers such as yourself, and therefore do not have access to your account. I would suggest opening a ticket with deezer support so they can assist you.

    here is the link → https://support.deezer.com/hc/en-gb

    1 reply

    GropplerZorn
    Superuser
    GropplerZornAnswer
    Superuser
    October 11, 2023

    hello there @Louisafripp 

    just about everyone here on the forums are fellow subscribers such as yourself, and therefore do not have access to your account. I would suggest opening a ticket with deezer support so they can assist you.

    here is the link → https://support.deezer.com/hc/en-gb

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