The song that impacted you the most -THE THREAD 🔉
@treadwood thank you for the update! 😊Can you try to reinstall the app @Mark Loggenberg? It should solve it as well. 🙂
I am constantly getting the error code 2004 it’s a joke considering the issue has been going on for months and they’ve got a cheek to put the monthly subscription up get it sorted Our developers are working on it now and I believe we will receive an update to solve it soon. I will keep you updated here. ✌🏽
Thank you for the info @mcbarclay @stevezissou27! 👌🏼
@Superschlumpf Thank you! 😊
One other question, @mcbarclay @stevezissou27 @matty.adam.carver @Bmcg... Do you get this error when you were using a VPN or when you were travelling, for example?
Hi @katro! The team know about this issue, but they don’t have a date when that will be solved for now. I’m really sorry about it. 😔Any updates around that I will let you know. 🤞🏽
Sure @Styxx2807!You can download the Deezer app on your tablet, phone, computer… And use Deezer Premium in one device each time. It should work fine. 😊Take care.🤗
Hi @belaideia! Sorry about that. 😔Can you please check it on our French Community? They can help you with that around there. 👌🏼Take care.😊
@LKN sorry about it, I just checked with the team and they probably return to you today, as they are checking the best way to help you with that. You also can speak with someone straight away by chat on this link. 👌🏼
Hi @Simon Steyn! Sorry about the inconveniences. Our developers team are always working hard and trying to implement improvements to our app. The Google Homo functionality, for example, it’s something we need some collaboration from Google to implement it in more countries. I sent your feedback to our developers as well. 👌🏼Thank you for sharing it.🙏🏽
Exactly @bluezzbastardzz! Thank you! 😉
Hi @LKN! Sorry about it, on that case you need to contact our Customer Care Team and they can help you with that. 😊 Take care.✌🏽
Hi @BeJuan! You can recover a deleted playlist following the steps on this article. 😊Take care! 😁
@Schiben thank you for the updates, I sent it to our developers too. 👌🏼
Sorry about it, but as we said before, it's a two-way project, but HEOS is getting all the support from us on the integration. As soon as we get more updates on it, we will let you know. 🙏🏽Take care.
Through your Wi-Fi or Deezer Connect it should be Flac.
Hi guys @Tony Smith @Urmelausmall @Captain_Eric1, sorry about the inconvenience. Yes it’s the Beta version on 7.0.24, the update on the normal version should come up next week, I just double check it now and I also sent all your feedbacks to the developers team to have it in mind and try to solve this issue by then.
@Sandaa thank you for sharing it. Our developers team found the problem and they are working on it to send an update soon. 🙏🏼
@Tomasz Wesolowski The app is already on 7.0.24 now. You need to update it and the issue should be solved. 👌🏼
I sent your feedback to the right team.
Sorry about it guys. Our developers team know about this issue, they are working on it again as the cases increase and I hope they can solve it on the following weeks sending an app update as soon as possible. 🤞🏽Take care.
Sorry @HT1 @Heinrich, the problem is the artist didn’t sent the album to Deezer yet, only him can do it or check with the discography if there is any issue on it. 😕
Sorry @busattovini! On that case, you need to return to OneRPM and ask them to remove from Deezer as well, only they can do that. 😕Take care.🤙🏼
@bdsa great! 🙌🏼
@Ruben Flamand yes, when you move the storage to your phone instead of the SD card, usually works perfect without any issue.😊
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