Getting "error: failed to play", pausing music and requiring me to resume manually after okaying the error popup.

I'm having the same issue, it's been doing this for a while now. 

Is there any way to rectify? If not I'll be going elsewhere. 

Premium subscription too, absolutely not good enough!

Same issue here on both my samsung phones. One is an older J6, th other an A52s 5g.

Kind regards 

Ruben

Ps: update the app regularly

What is the Deezer version and the Android version installed, please @Ruben Flamand & @jeff gypsy? 🕵🏽

Deezer app: 7.0.21.75

Android: 13

Deezer app: 7.0.24.1

Android 12

@Ruben Flamand your app is not update. Can you and @jeff gypsy, please clean cache, delete the Deezer app, remove an SD card if you have it on your phones, reset the phones, reinstall the app and check if works fine now?🕵🏼

Only after that you can add the SD card again.*⛔

Take care.

Thanks Johnathan, I will try this. This has been an issue that has been ongoing for at least 3 years now. I hope this helps :) 

Ps: there seemed to be a link with how data was stored. In the past the issue got more persistant if the storage on my phone was almost full. 

Kind regards

Ruben

@Ruben Flamand yes, when you move the storage to your phone instead of the SD card, usually works perfect without any issue.😊

The issue still occurs even after logging out/deleting the app....