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Rising Star
January 17, 2023
Answered

Random Playback of downloaded content

  • January 17, 2023
  • 50 replies
  • 1005 views

Hello, today I noticed a Strange behavior at the Android App. If I click on random Playback at the download section, the app plays all my content not only the downloaded. If Offline Mode is selected everything is fine. Seems like the Button mapping is wrong 

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    Best answer by Johnathan.Deezer

    Hey @Tony Smith @Urmelausmall

    We can reproduce it only on the Beta Version, please use the normal version and this issue should be solved.

    Please let me know. 😊

    Take care.

    50 replies

    Yula
    Deezer Staff
    Deezer Staff
    January 19, 2023

    Hello @Urmelausmall

    I could not reproduce the issue. 

    Could you sen me a picture of what you click when it plays the whole library? 

    (She/her) add your pronouns to your signature!
    Rising Star
    January 19, 2023

    Thanks for your answer, here is the picture. I click on Downloads, and then on the red random Playback Button. It happens all the time when the Offline Mode is not enabled. 

     

    Rising Star
    January 22, 2023

    I have this problem too. Going into offline mode forces the app to only play downloaded tracks but as soon as I switch that mode off it starts playing tracks that I haven’t downloaded. I know this because my only downloaded tracks are my favorites and a small playlist for running.

    Deezer version 7.0.21.43 (auto updates are on)

    Android version 13

    Johnathan.Deezer
    Ultimate Superstar
    Ultimate Superstar
    January 25, 2023

    Hey @Tony Smith @Urmelausmall

    We can reproduce it only on the Beta Version, please use the normal version and this issue should be solved.

    Please let me know. 😊

    Take care.

    JohnathanF
    Rising Star
    January 26, 2023

    Thank you, this fixes my Problem. I have forgotten that I am at the Beta Version. 

    Rising Star
    January 27, 2023

    Hello again. Today I received a regular Update to Version 7.0.21.68 and the Error is back again. 

    Rising Star
    January 29, 2023

    Going back to the normal version from beta didn’t fix this for me. It still plays tracks that aren’t downloaded.

    Rising Star
    January 30, 2023

    @Johnathan Finotti I don't know why this has been marked as answered? I still have the problem, as does the person who asked the question. Cheers, Tony 

    Johnathan.Deezer
    Ultimate Superstar
    Ultimate Superstar
    January 30, 2023

    Hey @Tony Smith 

    Sorry about it.

    I sent your update to the right team, they are investigating it and I’m waiting them to return to me.

    When I got the feedback I let you know. 

    Please let me know any questions.

    Thank you.

    JohnathanF
    January 31, 2023

    Apparently a bug has been carried over from beta to stable 7.0.21.68. (Just a guess.) The German community is also complaining about this.
    Does the new beta 7.0.22.19 work?