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Do you need help with Deezer on you iOS device? Ask your questions here!

  • 314 Topics
  • 1,400 Replies
315 Topics
S
Runaway Baby
sparky16Runaway Baby
asked in iOS
Bluetooth connection

Deezer won’t connect to Bluetooth on an iPad

231
Leonídia.Deezer
Alien SuperStar
M
Tiny Dancer
Mills82Tiny Dancer
posted in iOS
Problem with Blaupunkt pmr 100

Hi! I just bought a blaupunkt pmr 100 speaker. After setting it up with Google Home, I can detect it to send music. With apps like TuneIn or Spoty, I can send music perfectly, but with Deezer it's impossible: the app detects the speaker, I hit send music, but it doesn't connect. The speaker even emits the "connection" sound, but finally Deezer sends the message "It was not possible to connect to Blaupunkt". Can you take a look at it, please?

80
M
Tiny Dancer
T
Runaway Baby
Toni.BRunaway Baby
asked in iOS
Deezer not showing in « Now Playing » on iOS and AppleWatch

Hello, Since the last update (with the new logo), music playing in Deezer does not appear on the iOS “Now Playing” widget, on the Lock Screen, and of course on the Apple Watch “Now Playing” section. Which means that if I want to, say, skip a song or pause, I have to unlock my phone, find the Deezer icon, open the app and find the controls. It happens on all of my family’s devices, running iOS 17 ou 16, and no other iPhone settings have changed since the Deezer app update. Please fix it.

2434
awesomemac
Deezer Legend
F
Runaway Baby
Frank Castle23Runaway Baby
posted in iOS
Apple Carplay Issues!

Why does Deezer have some issues with CarPlay? Half the time it doesn’t connect, then when it does connect, the music plays but no sound!

481
awesomemac
Deezer Legend
D
Runaway Baby
DomoDanRunaway Baby
posted in iOS
Podcast Timer Problem

Podcast with sleep timer to end of episode does not work properly. When episode ends immediately starts another episode even with timer on. iPhone15

233
M
Tiny Dancer
J
Runaway Baby
Jills Karikkothu ThomasRunaway Baby
asked in iOS
Deezer not showing on iPhone locked screen

Hi Deezer stopped showing up on my iPhones locked screen. Also it doesn’t connect through CarPlay anymore. Can you help me with fixing this. I guess it’s started since the change of deezer icon. Thanks

412
J
Runaway Baby
W
Tiny Dancer
Watson19Tiny Dancer
asked in iOS
new phone

The app only works on WiFi. Bought a new phone and downloaded music works but nothing else. Looked in settings for something even changes my password but still no luck

383
M
Tiny Dancer
S
Runaway Baby
Sean.NortonRunaway Baby
asked in iOS
why an i getting adverts on my preium account?

Getting adds on my premium account

281
awesomemac
Deezer Legend
G
Runaway Baby
GhadahBRunaway Baby
asked in iOS
اغاني محذوفه

كثير من الاغاني تم حذفها من ديزر .. هل سيتم اعاده الاغاني؟ وهل هناك تعويض عن الفتره الماضيه ؟

441
awesomemac
Deezer Legend
G
Runaway Baby
GrimmAudioRunaway Baby
asked in iOS
Trouble Connecting Deezer To Virtual DJ

When I get to the connect.deezer.com page and I attempt to login, nothing happens. My email address and password are correct, my internet connection is good, and I had no such trouble connecting SoundCloud. I have the same issue when trying to connect to Deezer with any of the social network links on the connect page. Obviously I need to be able to connect Deezer to Virtual DJ in order to use this machine (mid-2012 MacBook Pro) at a gig. What can I do to solve this problem?

2731
Leonídia.Deezer
Alien SuperStar
J
Runaway Baby
Jonathan WangRunaway Baby
asked in iOS
Deezer is not working on Apple Carplay

HI everyone. I can’t adjust volume for Deezer while using Apple Carplay. Deezer app seems buggy. I can’t see the current music that I am playing now and I can’t play backward or forward for my music. I can’t use Deezer in Apple Carplay to play music and only through my phone.

3934
J
Runaway Baby
BigFKahuna
Lucky Star
BigFKahunaLucky Star
asked in iOS
Is Deezer down again?

I cannot connect to Deezer on my iOS or Mac, as of noon MDT. Is Deezer down again? And of course we have company today that are looking forward to my Deezer music!

682
Jaime.Deezer
Community Manager
S
Runaway Baby
shuya4Runaway Baby
asked in iOS
Deezer is not displayed anymore on Waze

Hello guys, It’s my first time writing here. I recently got an issue with my Waze and Deezer integration.I used to have those 2 apps linked together, and while I was driving, i could easily see the player in the bar at the top right, but recently, when I click on the deezer button, it just switch me to the deezer application, and I don’t see any interaction i used to have before in Waze. I am using it on my Ipad, OS 17Any one is having a similar issue? I’ve tried to reinstall both app, unlick and then reassign deezer as the player in Waze but it just doesn’t seem to work. In the parameters, I can see Deezer being available in “Other apps”, where usually i can see all the apps which are not currently installed, but when I install those, they switch to the upper section “Your apps” Have a great day

631
Jaime.Deezer
Community Manager
S
Runaway Baby
SummerRunaway Baby
asked in iOS
Deezer down and no information from the company

Yesterday, Sunday Oct 22nd 2023, Deezer was down and there was zero information on the service status. Sorry folks, this is not the way to act today. Issues can happen, but then I expect a transparent information of your paying customers.

912
GropplerZorn
Deezer Legend
K
Tiny Dancer
Konstantin 1Tiny Dancer
posted in iOS
sequence in the playlist

Why, after creating a playlist and editing the order of the songs in it, the songs still remain in the same order? that is, I created a playlist, added songs to it, then I want to edit their order, edit, save, but they still remain in the same order.

222
Leonídia.Deezer
Alien SuperStar
S
Runaway Baby
SummerRunaway Baby
posted in iOS
Deezer down and no information from the company

Yesterday, Sunday Oct 22nd 2023, Deezer was down and there was zero information on the service status. Sorry folks, this is not the way to act today. Issues can happen, but then I expect a transparent information of your paying customers.

771
awesomemac
Deezer Legend
M
Runaway Baby
Mark CharnockRunaway Baby
asked in iOS
tracks wont play

9910
M
Runaway Baby
R
Tiny Dancer
richard.mcallister.3152Tiny Dancer
asked in iOS
MS2004 ERROR:FAILED TO PLAY ISSUE!!!!!!!

Hi there, is anyone at Deezer taking this issue seriously. Every time I search for music, I can play the top few tracks, but if I scroll down and try and play a track this error pops up all the time. Error happens on IOS and Android I’ve been with Deezer for years, but moving to Spotify if they don’t sort this error

2255
J
Tiny Dancer
A
Runaway Baby
annbellRunaway Baby
posted in iOS
Deezer stops playing a song when I send a Snapchat messagw

When I send a Snapchat message the current song on deezer stops playing. It seams to only happen on Snapchat. I am using deezer premium family on version 9.49.0. IOS 17.0.3.It started happening now for the first time. I would be really grateful for help.

881
Leonídia.Deezer
Alien SuperStar
KarlaP
Runaway Baby
KarlaPRunaway Baby
asked in iOS
Deezer shuts down by itself

Why does my Deezer keep dropping out. The song plays for 1 minute, then the mobile phone goes black and instead of the songs continuing, it turns off completely. This started happening a few months ago. Why? How can I fix it?

644
KarlaP
Runaway Baby
A
Lover
andsimLover
posted in iOS
ipad airplay volume changes while clicking bottom bar to show cover

This issue has been going on for a while now.Many times at the moment I click on the bottom bar to show the full cover the volume gets dropped a lot and I have to adjust it back. It's very annoying. If I repeat the action right after it does not happen again while after a while I use the ipad for other apps it may happen again.Hoper you will find the reason. Thx

764
BigFKahuna
Lucky Star
F
Tiny Dancer
Fiona et fredTiny Dancer
asked in iOS
rejected authorisation request when connecting sonos

Hello all i have a new Sonos system and when trying to add Deezer service, I mistakenly pressed Deny when the authorisation window was displayed. I somewhat cannot find how to re-enable this.i have a Deezer family account so it works with all other accounts, except the account where I mistakenly rejected the authorisation request when trying to connect Deezer to Sonos… any ideas? thanks

1492
awesomemac
Deezer Legend
BigFKahuna
Lucky Star
BigFKahunaLucky Star
asked in iOS
Volume changes during searches.

I often will spend time searching for new tunes, lately while going through my search results when I select a new song from the search results and then open that song, the volume reduces noticeably. Frustrating when I have to restore the volume every time I open a new track, this seems to have happened after the last update. Has anyone else noticed this and is there a fix? Nothing in my equipment has changed, other than the Deexer app update and the latest iOS update.

352
BigFKahuna
Lucky Star
D
Runaway Baby
Dan321Runaway Baby
posted in iOS
song keeps restarting over and over

The same song keeps restarting over and over, it’s not even necessarily finishing. I feel like it has something to do with the new iOS and possibly the Apple Watch

281
Leonídia.Deezer
Alien SuperStar
A
Runaway Baby
Alan RickerRunaway Baby
asked in iOS
possible ios 17 bug

Hi, I faced a possible bug connected with new iOS 17 my device: iPhone 13 (iOS 17.0) deezer application ver: 9.47.2 (9.47.2.1) At random time player starts to rewind audio back for around 10 second each time until it reaches a start of the song. And keeps rewinding it when it reaches start. So it’s impossible to listen music. Only thing that helps - reload application and start the song again. Faced this problem like 6-7 times in a period of 5-10 minutes. Now it looks like everything is okey (now I am listening music for 20 minutes and everything is okey). But probably problem still exists. I didn’t do anything except if just listening music, no special steps to reproduce the issue. Just listening music and keep using other applications (telegram, safari)

881
Leonídia.Deezer
Alien SuperStar

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