I'm on an iPhone 12, just updated the app a few minutes ago. Songs start playing and show the full length but then as soon as audio is heard the track length adjusts to a sample of under 30 seconds.
if I use flow this doesn't happen, it only happens when I try to manually play a specific song. It still says I have a premium subscription both under the app, and in Apple’s App Store.
+5
Hi
@awesomemac unfortunately I don't have another device to test with.
This exact thing is happening to me! I have an Iphone 12 Pro Max and it all started after updating the app two days ago, it’s really annoting and I can’t find a way to report it or contact support to find a solution. Hope they update soon or I’m cancelling my subscription!
I found the solution!
delete he app and reinstall then download.
if you just un-download and redownload the individual songs it wont work, has to be the entire app.
Started happening again… yeah sucks can't get ahold of Deezer at all.
+5
Started happening again… yeah sucks can't get ahold of Deezer at all.
haven’t you tried to reach out to Deezer by sending in a request?
https://support.deezer.com/hc/en-gb/requests/new Or use the chat?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
