Skip to main content
Guitar Hero
mikob7777
Guitar Hero
July 11, 2024
Answered

Deezer not loading in apple carplay

  • July 11, 2024
  • 9 replies
  • 438 views

Hi all, 

 

Deezer has stopped working in my Apple CarPlay, it has worked perfectly for the last two years with no problems whatsover, now, when I open CarPlay it just says ‘loading’ and Deezer never appears, All other apps in CarPlay still work as they should. I’ve tried the usual delete / re-install Deezer, clear cache etc, unfortunately, this has not solved the issue? 
 

Anyone any ideas how I can fix this? My iPhone is fully up to date with iOS  17.5.1.

 

Any help / advice will be really appreciated- thank you X

 

 

    Best answer by awesomemac

    Same here with the current Deezer release with my Ford Fiesta.

    But in another post here on the Community we’ve been told a fix is coming in the next release.

    9 replies

    Noam Asulin
    Superuser
    Noam Asulin
    Bezi since 2017
    July 11, 2024

    Deezer is aware this issue and is working on a fix that should be available on the next update 

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
      Guitar Hero
      mikob7777Author
      Guitar Hero
      July 11, 2024

      Thanks for the reply Noam!

      Any idea when the update will be released? 
       

      Thanks 

        Noam Asulin
        Superuser
        Noam Asulin
        Bezi since 2017
        July 11, 2024

        Thanks for the reply Noam!

        Any idea when the update will be released? 
         

        Thanks 

        Update - I’m not sure it’s gonna be on the next update . I asked . 

        (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
          Roadie
          Manni0
          Roadie
          July 11, 2024

          Same here in my Audi Q3, reassuring that I’m not the only one! 

          Guitar Hero
          mikob7777Author
          Guitar Hero
          July 11, 2024

          That’s interesting as I have a VW group car too (Cupra Formentor) so it may be a VW entertainment issue that Deezer need to sort out, it worked perfectly for about two years until a few days ago so not sure what has caused it not to work.
           

          In the meantime I’ve downloaded and installed Amazon music (currently on offer for 6 months free) so I’ve been using that instead which works very well with CarPlay until Deezer sort the issue out!

          awesomemac
          Superuser
          awesomemacAnswer
          Superuser
          July 11, 2024

          Same here with the current Deezer release with my Ford Fiesta.

          But in another post here on the Community we’ve been told a fix is coming in the next release.

            Roadie
            Manni0
            Roadie
            July 12, 2024

            I’ve got Amazon music and also Spotify freebie works well, just a few annoying ads! Just frustrating! Deezer on my phone will play through the speakers and then I can skip tracks etc, just a black ‘loading’ screen, so not ability to search through Deezer, but the other music apps work fine … hope it’s sorted soon!! 

            Roadie
            Stuart Thwaite
            Roadie
            July 12, 2024

            Same here just started this problem last week after five years of perfect use in the same car a be golf

            Guitar Hero
            Matze1810
            Guitar Hero
            July 12, 2024

            I have the same problem in my Seat Leon. I hope this issues gets solved soon 

            TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement