I have tried reinstalling deezer but still getting the same message.
I am using an android phone.
Could you please help.
Thanks
Divya
I've unlinked your devices and sent a password reset email. Please change your email and login again, this time without social media, just email and password. Also, try logging in using a different network, i.e. WiFi. Let me know how it goes 😉
Hi there, please reinstall the app and let me know if it helps!
Thank you for reporting it. I've refreshed your cache on our side and sent you a password reset email. Please change your password after reinstalling the app and let me know if it helps 😉
Sorry about that. I've done the same as for
Hi, I have the same issue. Could you please help?
same here
Hi there
Sorry about that. I've repeated the procedure for your account and sent a password reset email too. Let me know if it helps.
I have the same problem I tried de change my password but the problem still here
Hey
I've tried some due maintenance on your account and sent a password reset email. Please change your password, reinstall the app to the latest version and let me know if it works
Hi there
Are you experiencing the same? If yes, please reinstall the app and change your password following the email I've sent you. Ah! And avoid using FB to login
Same here, please help? Thanks
Same, please help, thx
Hi there
Please follow the password reset email I've sent you and try to login again after changing the password and reinstalling the app to the latest version
I got the same problem, could you please help me
Hi there
Please follow the password reset email I've sent you and try to login again after changing the password and reinstalling the app to the latest version
I have changed phones and cannot log into my deezer premium account. It keeps displaying the error message Require API auth.
I have tried reinstalling deezer but still getting the same message.
I am using an android phone.
Could you please help.
Thanks
Divya
I have the same pb (require API auth) and though it works on my desktop it does not work on my IPAD. More now having changed again the password on the desktop it requires changing thze pass on the ipad
Hey
Thanks for reporting it. What iPad OS and app version have you got? This has been sorted so it could be gone if you update the app. Let us know
Hello I'm having the same problem, no new device, no changes at all?
Hi. Since the last android update I am unable to load page and have the error Require API auth. Could you please send me a reset password so that I can change from using Google acc to log in. Thank you
Hello i have the same problem can you do something for me please thks
Our developers are aware of the problem and working on a permanent fix, and hopefully everything will be back to normal soon.
Apologies for the inconvenience
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.