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Music problem

  • May 24, 2024
  • 1 reply
  • 21 views

hi, i’ve got a problem while i turn on mu sic. It plays just for one second and then stops

Best answer by Nina Nebo

 

Hi @tazo.javakhadze !

On which device you have problem ?!

 

When it comes to technical difficulties try turning your phone off and on again.

Also try  logging out and logging back in to your account .

 

 

If this not help ,maybe you need Delete your cache or Update the app and your phone software ..

 

More details see in link below 

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

or contact Deezer Support

https://support.deezer.com/hc/en-gb

 

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Nina Nebo
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  • 5073 replies
  • Answer
  • May 24, 2024

 

Hi @tazo.javakhadze !

On which device you have problem ?!

 

When it comes to technical difficulties try turning your phone off and on again.

Also try  logging out and logging back in to your account .

 

 

If this not help ,maybe you need Delete your cache or Update the app and your phone software ..

 

More details see in link below 

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

or contact Deezer Support

https://support.deezer.com/hc/en-gb