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Answered

Deezer not loading in apple carplay

  • 11 July 2024
  • 9 replies
  • 136 views

Hi all, 

 

Deezer has stopped working in my Apple CarPlay, it has worked perfectly for the last two years with no problems whatsover, now, when I open CarPlay it just says ‘loading’ and Deezer never appears, All other apps in CarPlay still work as they should. I’ve tried the usual delete / re-install Deezer, clear cache etc, unfortunately, this has not solved the issue? 
 

Anyone any ideas how I can fix this? My iPhone is fully up to date with iOS  17.5.1.

 

Any help / advice will be really appreciated- thank you X

 

 

9 replies

Noam Asulin
Rank
Userlevel 7
Badge +14

Deezer is aware this issue and is working on a fix that should be available on the next update 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
M
Rank

Thanks for the reply Noam!

Any idea when the update will be released? 
 

Thanks 

Noam Asulin
Rank
Userlevel 7
Badge +14

Thanks for the reply Noam!

Any idea when the update will be released? 
 

Thanks 

Update - I’m not sure it’s gonna be on the next update . I asked . 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
M
Rank

Same here in my Audi Q3, reassuring that I’m not the only one! 

M
Rank

That’s interesting as I have a VW group car too (Cupra Formentor) so it may be a VW entertainment issue that Deezer need to sort out, it worked perfectly for about two years until a few days ago so not sure what has caused it not to work.
 

In the meantime I’ve downloaded and installed Amazon music (currently on offer for 6 months free) so I’ve been using that instead which works very well with CarPlay until Deezer sort the issue out!

awesomemac
Rank
Userlevel 7
Badge +5

Same here with the current Deezer release with my Ford Fiesta.

But in another post here on the Community we’ve been told a fix is coming in the next release.

M
Rank

I’ve got Amazon music and also Spotify freebie works well, just a few annoying ads! Just frustrating! Deezer on my phone will play through the speakers and then I can skip tracks etc, just a black ‘loading’ screen, so not ability to search through Deezer, but the other music apps work fine … hope it’s sorted soon!! 

S
Rank

Same here just started this problem last week after five years of perfect use in the same car a be golf

M
Rank

I have the same problem in my Seat Leon. I hope this issues gets solved soon 

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