Android

Hi. When im in my car and ask google to play a song, it says "sure playing....... on deezer" but then it doesn't open the song. If deezer is already open on AA then it just keeps playing the song its on rather than switching to the song I've requested.Any suggestions? I've done the standard things (clear data and cache in deezer and AA app, reinstalled both, changed battery settings etc) Thanks

Have a Bowers and Wilkins system and cannot connect to it via the Deezer App. Why?

So I liked that Deezer had a themed icon, it fit perfectly on my themed homescreen. Now suddenly its gone. Is this a bug or a business decision? I assume the former in which case I wanted to bring it to attention! Let me know if I need to grab logs. 

I have version 9.0.0.2, on Android 16 on a Samsung S25 Plus It is using a lot more power, as in draining the battery in four hours from fully charged, along with loading playlists very slowly,  and I also cannot add playlists to my queue any more.  It is very slow / laggy in general now, and this is a fairly new high end phone too. This all started about two weeks ago, I have tried restarting my phone. I notice this happened around the same time the "Launch Track Mix" feature was added. If I uninstall and reinstall the app will I need to redownload all my downloaded playlists? 

Does anyone know what this was or how to retrieve it?

When I'm casting music through the deezer app to a smart speaker after a few tracks the app will no longer show the correct song and artist, typically it will be a couple of songs behind what's actually playing currently. This has happened every time I've used the app this way.Using the Android app version 9.0.3.3

I added something to my library and then removed it but it's still there.  I don't see any possibie way of fixing this.  I clicked on "help" and apparently "the community" is in charge of customer service???  Ok.... Any workable suggestions?

 I’m using a Pixel 9 and my software and app are up to date.I’m really frustrated, I have a large library of “favorites” and playlists and have been on Deezer for years. Within the last month my flow will play around 20 songs and then reach the end of the playlist. If I exit then when I start the flow it will be the same songs and the same # of songs before flow stops. I have: cleared the cache, expanded the memory useage (although I am always using data or wifi), unisnstalled and resinstalled the app. Nothing I have done helps. I’m ready to drop Deezer if this is not corrected. Is anyone else experiencing this? Any Fixes? 

I had a free Deezer sign-up code through my operator Yettel, and for some reason I got logged out of my account after, I would say about more than 6 months of using Deezer. I can no longer use the code, nor can I sign up through the link in the Yettel app. When I tried to sign up for Deezer, it said I can't use Deezer unless I pay, but I had it for free with Yettel. It also says that deezer is not available in my country when my friends are literally using it too. What can i do to fix all of this?

Hi folks,Following recent update to version 9.0.1.3 I noticed my battery life was getting hammered whilst my phone was idle.  I checked and it was Deezer using the battery despite only 1 minute active screen time.Then I checked data use - since the update a few days ago Deezer has used 861gb of background data. Clearly something very wrong here. Nearly 40gb of foreground data too. Downloaded tracks and smart cache total about 70gb.Over tge last few months data usage has been around 10-20gb per month. I've switched off data and force stopped the app.  I'll be uninstalling next if there isn't a resolution or reason for this. What is going on? Does anyone have any ideas? Anyone with similar issies with this version?  

Mydeezer year 2025 is bugging,at some point the screen turns grey and I can't pass the content anymore while the music is still playing. Same goes on on desktop, mobile and webapp. Other users of my account don't have this issue.

I used deezer the whole year and it says i didnt listen enough?? 

I have noticed that quite a few of my favourite songs will no longer play till the end, gets half way through and then goes to the next song, I have tried deleting the song then adding it back but problem still occurs 

I have disabled explicit content on a family member's profile, and explicit songs and albums do show up on the home screen.This is not a problem however, if you attempt to play them the option is disabled.However if I search for a song or artist and the result contains explicit content, e.g Rage Against The Machine. If I click that search result the song will play.Can this be addressed to ensure Explicit content, that is marked as explicit content, cannot be played under any circumstances when it is blocked on the profile.

Today I noticed a change in my home screens, both in the desktop PC app and the Android. Can somebody help me find where "Recently Played" moved in the Android app?! In the desktop version, I found it under “Favorites > Highlights” but can't find it anywhere in the Android app.All of a sudden, the app became useless for me. I don’t want to search for an album over and over again while driving, when it was a matter of two touches before! I prefer to listen what I listened an hour ago with a minimal effort! It appears to me, the only option for now is to“search” every single time for an album? When driving, it’s not really fun.I know, adding to my favorites is an option too, but I only add them when I really like it (hence favorites) not every album that I am checking.

See attached recording. There's obviously content further up, like the discography, but it's not possible to scroll up to it.

Is there any issue with "my deezer mont" on mobile? It's not working since yesterday, there's constant error message showing up.

The android app keeps crashing randomly after a few minutes.

Why does the sidebar not work....it's been like that for months....useless like tits on a boar....please fix

I’ve had Deezer Premium installed on my up-to-date Android phone for years, with 300+ MP3s added and several playlists of about 100-400 songs each downloaded for offline play. This always worked fine.I recently added extra MicroSD storage to the device. The Deezer app indicated that switching from internal storage to SD would delete downloaded files. Fair enough, accepted.Now multiple user-added MP3s fail to play (Error: MS0674), or they play audio from another MP3 file and subsequently stop due to song length mismatches between the files. The incorrect song playing can be temporarily remedied by clearing Deezer's cache in the app and clearing the stored data and cache for Deezer in Android settings. But error MS0674 remains, often affecting different MP3s. And the incorrect MP3 playing issue eventually returns too. The MP3s work correctly on Deezer’s website on desktop web browsers.Additionally, when downloading playlists many regular (not user-added MP3) songs will now no longer down

I noticed that the quality of the images of the player on android is low. The player that I talk about is the one on the lock screen and the notification center on my Google Pixel.I’ve put an example of that, I’m talking with screens. There is Deezer, Spotify and YouTube Music. Spotify and YT Music have high quality. But the Deezer one is in bad quality.However, images in the app player are in high quality, so it’s only on the lock screen/notification center player. Also, it lacks of a “like” button and “next music” and “previous music” but I heard that they are working on.I hope that Deezer will fix that quickly because add a feeling of old app… If someone of the Deezer Team read this, love you guys   It adds a feeling of bad quality to the app. I think that it’s not hard to implement 

When I connect to my car kit my deezer switches to some other repetitive Playlist unless my phone is unlocked. Is this a known bug or an issue with my settings?

There is no option to just play my playlists (that I have made or saved), only the option to shuffle the playlist. I'm also not being allowed to select a song to start from.The only way to get it to play in the order I want is to press shuffle and then go into the currently playing screen, turn shuffle off and then press whatever song I wanted to play in the first place.This is very frustrating.This is not the case for albums, or playlists haven't saved.Why is this?Please fix it.

I cant log my Gmail account to my work computer.. I'd get in trouble ... but we are allowed to play music

The background of the widget make it unreadable, the OS theme is dark, the background shouldn’t be that bright.