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One Hit Wonder
October 5, 2025

Downloaded songs don't play when offline

  • October 5, 2025
  • 7 replies
  • 168 views

As described by many other people, I have downloaded songs that don't play if my phone isn't connected to the internet. My "Favorites" are marked with the green check ✅ when I go to the downloaded section, but every time I'm offline and I press play the music loads and then lets me know that I'm in Airplane Mode or that I'm having network issues and that it can't load the content. 

This issue has to be fixed 🙏🏼

7 replies

Noam Asulin
Superuser
Bezi since 2017
October 5, 2025

Which platform are u at ? 

Have you tried to clear cache re download the list ? 

(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
One Hit Wonder
October 16, 2025

Android. I'll try it out, thanks.

Roadie
October 17, 2025

Yeah, that’s really frustrating  if the songs are marked as downloaded, they should play offline. Definitely seems like a bug deezer needs to fix soon.

Matt_Smith77
Guitar Hero
Guitar Hero
December 18, 2025

It’s best to open the Deezer app and let all your downloads fully load before disconnecting your phone from the internet. Deezer likely needs to verify your subscription before allowing offline access. If this doesn’t work, you can use ViWizard Deezer Music Downloader as an alternative.

Roadie
December 27, 2025

This post should not be marked as “answered”

This issue is still a problem, and clearing cache does not fix it.

Have also tried the suggestion above to let all downloads fully load, and that also does not work.

Roadie
December 27, 2025

Absolutely not fixed. This issue is a deal breaker for me. Fix it soon or cash me out.

Guitar Hero
January 26, 2026

hi! it worked when I toggled Deezer offline mode on (and then back off)