The song that impacted you the most -THE THREAD 🔉
Why is the family subscription, auto-renewal canceled and transferred to a free plan?I am a citizen of Russia.
I subscribed to a Family membership but I can not add Family members
My Deezer subscription was increased. Why please?
Your artist pages aren’t all structured the same. I’ve noticed this several times and most recently was on Nosaj Thing’s artist page and none of their albums are shown anywhere. You do have their albums on your platform, though. Why are they not shown on the album page like other artists? Please fix this.
...the one that happened to Deezer in 2019 but has only recently been reported by HaveIBeenPwned. I can’t seem to find anything on this site about it. I haven’t received email from Deezer about it. Yet it evidently affects 204 million Deezer customers.
I have two questions:1) Why has the "Featured in" section vanished from all artist pages in the web browser version while still available in the app version?2) Why do we have many albums that are not visible on their respective artist pages? They are on Deezer, if you search for them you will find them and can even listen to them, but these releases are no longer shown on their artists pages, as if they are hidden. I remember them being under the "More albums" sections, which never worked as they should have, because they made a real mess of Albums, EPs, Singles, etc. and never counted as their artists' latest release. Let me give you some examples...https://www.deezer.com/album/536046512https://www.deezer.com/album/527031752I really have no clue about how these issues can even be a thing. It is so weird not being able to find an album on the artist page that opens from the album itself.Thanks
I Found a bug when I log into “creators for deezer” they erroneously ask me for my “artist upc” there i no such thing. I have an isrc code, and I have upc codes for all my releases, no one has ever in 25 years ever asked me for an artist UPC and I’m afraid I may have the wrong website or that the interface is broken, where do they mean by “artist universal product code” doesn’t even make sense, where would I find this on distrokid? lol they should fix this i’m already pretty agitated
How can I lower these lyrics’ fonts they are too big and it disturbs a lot
Hi, I’m a new artist and there is music that I don’t own under my artist profile. I would like to have it removed from my profile, my email is xxxxxxx and this picture below is my only song I own.
I live in France.I used to pay my Deezer subscription 9,99€/month.then my credit card expired, so I put a new one.them my subscription became 12,99€/month, I don’t know why.so I canceled it a few months after.now I tried to make a new subscription and it ask me to pay 12,99£/month, I’m not even in United Kingdom.how can I fixe my issue and pay the right price?otherwise I’ll go on Spotify
Доброго времени суток, не могли бы вы создать мне карточку артиста. Т.к. Мои все треки попали другому человеку https://www.deezer.com/en/artist/87559642Мой трек: LIL KENT - Я парю
Dear, this started to happen from this month, newer had previous this problem. When I turn flow or put Deezer to sleep in one hour, it just block and stop playing. It constantly happens on the same songs from my favourite artists, that I listen the most. So, I put it on flow and after 2 songs it just stop, so I had to open it and press try again and then it starts, but it is really annoying because I am not alwas right beside the device, so please help me to solve the problem, thanks in advance. This never happened before, P
Hello,My songs are missing from my account. I moved from Russia to Slovenija recently.Please help.
Gapless playback on Android is little much buggy. I tested with How Do I Make You Love Me - Take My Breath, Dawn FM by The Weeknd. Deezer Team pls fix the Gapless Playback issue.
Hi, A friend exchanged gift cards in a cocacola promotion, he uses spotify, so I used the cards. Everything OK: Until I reported a bug I found in Android Auto. Kaltum, from support, decided it was the best to reset my account, and force me to change the pass and unlink fb and gmail and now all the gift cards are gone from the account. I am hoping there is another support agent in this company, because I could not be bother waiting a day per message.I find annoying that I have to engage on all this issues, just for reporting a bug. What happened to the gift cards?
Hello. Yesterday, as usual, in the morning, I opened the app and out of habit missed the pop-up message without reading it . Now I'm worried about whether there was anything important there? Maybe someone also got the same yesterday, help dispel my doubts. I'm attaching a sample message about the appearance of musical quizzes message for a better understanding of what we are talking about.
Hi all,I'm trying to log in Deezer app with my Samsung TV powered by Tizen software.When I try to pair app with my mobile phone releasing code to access sys remain stuck without the possibility to enter in.Samsung's customer service states that is something related to Deezer and not to their platform. Anyone has the same issue? If yes in which way I can solve it? Pls note that all other music apps are working fine. Thanks
hello, I don't know why I was charged more than was expected before, normally I pay 70.49 Dhs per month but now I have been charged 193.00 Dhs. please help me
Hi guys,My artist name is Narcosis, and 2 of my releases (single/album links below) has been placed on the wrong artist page with the same name as me. How Is there's a way to separate my songs ?Obviously I can’t claim an artist pageThanks in advanced https://deezer.page.link/AjApHthdmcNfZ3zx9https://deezer.page.link/PU5Hm1msnLfLdMR37
I found a great daily podcast (Coffee House Shots) but as of over a week no new episodes have been added to Deezer, and I know other apps like Spotify have the latest episodes.Will this issue be fixed? Am considering leaving Deezer if not!!
Im a Deezer Premium subscriber from some time now and Im not able to see the Hi-Fi option anywhere in the app. How can I Fix this?
Deezer app has completely stopped working since the update. Uninstalled and reinstalled several times. Cleared cache, restarted phone all to no avail. Just get error content not loading message fore every selection on data and WiFi. Any suggestions?
It's been about 2 months now or so that it will not accept any card, I've tried THREE different ones. I've already contacted my banks, both of them, and they don't even see an attempt which would mean it's a problem on your end so please save both of our time and don't tell me that excuse. I've been a loyal Deezer customer for many many years and have spent hours creating my personal playlists and would like to continue to enjoy you're service and not have to go to another streaming service but if you do not want to take my money, you may be forcing me to... A little back story of what I believe .at be the problem is that previously, it was paid through my cel phone provider for the longest time but then, when there was an issue earlier this year, I canceled it that way and began paying for it on my own. Later, the card I had on file was replaced due to theft and for some reason, my cel phone provider reactivated it again on their end but it would still ask me for payment so would not
I have Samsung galaxy watch 4, I've downloaded the app without any issues but I'm unable to log into deezer on it. It keeps saying, "hold your phone close to your watch too log in" I've done this dozens of times. Uninstalled on my watch several times. Just turned off and on but won't work. Quite infuriating. Anyone got a fix for this?
Hi, today I noticed that when choosing a student subscription, the price changed to the price for the global ($5,99), although a week ago the was regional price. Is this a temporary problem, or is the deezer leaving the Russian market?
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