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Deezer Hi-Fi not an option

N
Runaway Baby

Im a Deezer Premium subscriber from some time now and Im not able to see the Hi-Fi option anywhere in the app. How can I Fix this?

 

Best answer by Jaime.Deezer

Hi @Nicolas Simmonds Samper you’ll need to wait until your next billing cycle (which is in a few day) and you should be able to see the HiFi  quality in your audio settings.
Thanks for your patience

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5 replies

bluezzbastardzz
Deezer Legend
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Do you live in a country where the Premium tier includes HiFi now, and have you already paid the higher price?

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
N
Runaway Baby

Bellow are the deezer options offered in my Country (Colombia) And as you can see in the first screenshot I posted, my account subscriptions is Deezer Premium

 

 

bluezzbastardzz
Deezer Legend
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I think the new Premium tier with HiFi included is only available for $10,99 and/or the regional equivalent in your country now, not for the old lower Premium price.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, available on Deezer)
Jaime.Deezer
Community Manager
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  • Jaime.Deezer
  • Community Manager
  • 5244 replies
  • Answer
  • May 5, 2022

Hi @Nicolas Simmonds Samper you’ll need to wait until your next billing cycle (which is in a few day) and you should be able to see the HiFi  quality in your audio settings.
Thanks for your patience

N
Runaway Baby
Jaime. wrote:

Hi @Nicolas Simmonds Samper you’ll need to wait until your next billing cycle (which is in a few day) and you should be able to see the HiFi  quality in your audio settings.
Thanks for your patience

 

Thanks!

Jaime.Deezer
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    Jaime.Deezer

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