Deezer Hi-Fi not an option

Forum|Forum|4 years ago
May 4, 2022
5 replies
238 views

Im a Deezer Premium subscriber from some time now and Im not able to see the Hi-Fi option anywhere in the app. How can I Fix this?

Best answer by Jaime.Deezer

Hi @Nicolas Simmonds Samper you’ll need to wait until your next billing cycle (which is in a few day) and you should be able to see the HiFi quality in your audio settings.
Thanks for your patience

bluezzbastardzz

Superuser

Do you live in a country where the Premium tier includes HiFi now, and have you already paid the higher price?

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)

N

Nicolas Simmonds SamperAuthor

One Hit Wonder

Bellow are the deezer options offered in my Country (Colombia) And as you can see in the first screenshot I posted, my account subscriptions is Deezer Premium

bluezzbastardzz

Superuser

I think the new Premium tier with HiFi included is only available for $10,99 and/or the regional equivalent in your country now, not for the old lower Premium price.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)

Jaime.DeezerAnswer

Community Manager

Hi @Nicolas Simmonds Samper you’ll need to wait until your next billing cycle (which is in a few day) and you should be able to see the HiFi quality in your audio settings.
Thanks for your patience

N

Nicolas Simmonds SamperAuthor

One Hit Wonder

Hi @Nicolas Simmonds Samper you’ll need to wait until your next billing cycle (which is in a few day) and you should be able to see the HiFi quality in your audio settings.
Thanks for your patience

Thanks!

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