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New episodes of daily podcast not uploaded


I found a great daily podcast (Coffee House Shots) but as of over a week no new episodes have been added to Deezer, and I know other apps like Spotify have the latest episodes.

Will this issue be fixed? Am considering leaving Deezer if not!! 

Best answer by Jaime.Deezer

Hi @HelenaCBDL I have updated the podcast in our system with all new episodes.
If further episodes don’t update in time, please let me know.
Thanks  

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5 replies

Jaime.Deezer
Community Manager
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  • March 22, 2024

Hi @HelenaCBDL could you please share the URL on Deezer for the podcast you mentioned in order to check in our system?
Thanks 


  • Author
  • Runaway Baby
  • 2 replies
  • March 22, 2024

Hi Jaime, hopefully the below link works: 

I've found a podcast for you... Coffee House Shots 💬 Listen now on #Deezer

https://deezer.page.link/KFHbS7y9q9zuffgv9


I’ve seen today that some new episodes have been updated all at once not the last three days… defeats the object of a daily podcast if you’re always behind! 

Thanks,

Helena

 


Jaime.Deezer
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  • March 27, 2024

Hi @HelenaCBDL I have updated the podcast in our system with all new episodes.
If further episodes don’t update in time, please let me know.
Thanks  


  • Author
  • Runaway Baby
  • 2 replies
  • March 30, 2024

Hi Jaime, thanks for your help!

Unfortunately it doesn’t look like the new episodes are loading, the latest one I can see on Deezer is from 27th March which means there are at least three missing… at the moment the trend seems to be that the podcast is updated once a week but as I mentioned before, that defeats the purpose of a daily podcast :(  


Jaime.Deezer
Community Manager
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  • March 31, 2024

Thanks for letting me know.
I have reported the issue to the podcast team and I’ll get back to you as soon as I hear back from them.
Apologies for the inconvenience.


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