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Answered

Pop-up message

  • September 12, 2023
  • 6 replies
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Hello. Yesterday, as usual, in the morning, I opened the app and out of habit missed the pop-up message without reading it . Now I'm worried about whether there was anything important there? Maybe someone also got the same yesterday, help dispel my doubts. 

I'm attaching a sample message about the appearance of musical quizzes message for a better understanding of what we are talking about.

 

Best answer by Jaime.Deezer

Hello @ArtemUa I have checked in our system and it seems that the push up notification that you mentioned was about new album releases. You can also find the info on the notifications icon 🔔, or just scrolling down to “New Releases for you”.
Thanks :) 

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6 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5088 replies
  • September 12, 2023

Hi @ArtemUa !

Maybe some of your friends was invite you to join the quiz , or just pop- up about quiz that you can invite friends to play quiz !


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  • September 12, 2023
Nina Nebo wrote:

Hi @ArtemUa !

Maybe some of your friends was invite you to join the quiz , or just pop- up about quiz that you can invite friends to play quiz !

This is unlikely to be the case. This photo is just a template for pop-up notifications, for example, about new features of the application. I just think that such messages are sent out en masse and not only I have received it 


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5088 replies
  • September 12, 2023

@ArtemUa 

I was not received something like that .


Jaime.Deezer
Community Manager
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  • Community Manager
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  • Answer
  • September 14, 2023

Hello @ArtemUa I have checked in our system and it seems that the push up notification that you mentioned was about new album releases. You can also find the info on the notifications icon 🔔, or just scrolling down to “New Releases for you”.
Thanks :) 


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  • Author
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  • 60 replies
  • September 14, 2023
Jaime. wrote:

Hello @ArtemUa I have checked in our system and it seems that the push up notification that you mentioned was about new album releases. You can also find the info on the notifications icon 🔔, or just scrolling down to “New Releases for you”.
Thanks :) 

It looks like you're right and it's really a new album notification. But if I'm not mistaken, then there were no such pop-up notifications before, or is this an innovation? 


Leonídia.Deezer
Alien SuperStar
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hi @ArtemUa that is great. Indeed we are working in the new releases pop messages as a lot of users were missing some of the recent launch of their favorite artists

So the whole New Release process is been revamp so users don’t miss any oficial release and with that said, this might be the reason for your surprise with the notification you got.


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