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The song that impacted you the most -THE THREAD 🔉

3 days ago

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Other devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

425 Topics
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425 Topics

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DillyDilRunaway Baby

asked in Other devices

When is Deezer coming out for Wear OS as announced in the Google I/O yesterday?

I am pretty excited that Deezer will finally be on Wear OS. When can we expect it roughly? Some of the features announced at the Google I/O are already available for my watch so I'm hoping soon.

1 year ago

mmcglynnRunaway Baby

asked in Other devices

WiiM Mini Deezer Logout

I love Deezer. Great catalog.With that said, I would like to know why Deezer allows the company that makes the Wiim Mini to license their service. It doesn’t work on that device,I am running the Wiim Mini into a Topping DS3+ DAC/Amp. The Wiim Mini software only allows 30 seconds of a song when I am signed in to me paid service.My suggestion is that Deezer pull the license from Wiim. Its making Deezer look bad. Ever support request to Wiim comes with a promise to improve the software, but now they are just blaming Deezer.

1 year ago

nassauskyRunaway Baby

asked in Other devices

Polk Assist Doesn’t Play Deezer Anymore

My Polk Audio Google assist speaker used to play Deezer songs with my voice command for a couple years and all of a sudden it stopped working. I unplugged it and moved into another room for a couple hours where I wanted to hear music but couldn’t get it to start playing. After returning the device back to the original room, it’s still not working and I tried factory resetting the device to no avail. I read a thread that Deezer was having a problem doing Google casting but I don’t know if this is related.I also have a Google home mini hooked up to the same account in another room and it’s working fine

1 year ago

bpscribner1Tiny Dancer

asked in Other devices

Synchronized Queue List Between Device and Browser

Hello,I primarily use either the Deezer player in a browser on my computer (Mac OS / Firefox Browser) or on my iPhone via the app (iPhone 13 Mini / iOS 16.0.2). However, I’ve noticed that the song currently playing or management of the queue is not synced between the two devices. If I play music on my phone, I cannot see what is playing when I look on my computer, and I cannot control the queue or music played from my computer either. The same is true for the other way around.I’ve gone into the settings for both the computer browser and the iPhone app to make sure that the ‘Synchronized Queue-list’ feature is enabled, and it is for both. I’ve restarted both devices with no luck.One thing that I have noticed is when I look at the list of “Linked Devices” that it is only the iPhone that is there. A computer or browser is not listed here. Is the computer or browser supposed to be shown as a linked device, and is that perhaps why there is no synchronization between the two?Thanks!

1 year ago

AhariRunaway Baby

asked in Other devices

LG TV app buffering

Hi, I hope someone can help me. I’m new here, but I have been using Deezer for many years. My LG TV Deezer app started buffering to the point where I cannot use Deezer anymore and have to run it from my phone! My TV is hardwired to my LAN and I am on 100Mbps fibre I have updated everything

9 months ago

KDAM71Lover

asked in Other devices

Launch Deezer at start up doesn't work

I'm using the Deezer app for windows. I’ve turned the setting launch Deezer at start up on. It doesn’t launch at start up. How can I fix this?

1 year ago

alanj94Runaway Baby

asked in Other devices

MikehikerRunaway Baby

asked in Other devices

Songs do not complete playing when you Deezer in Sonos

When using Deezer through my Sonos system and using a playlist the song will end abuptly and move to next song on playlist. If I go back to skipped song it skips at same place again with error message thst so gcan notbe played but it is not encoded.

1 year ago

Seb31Runaway Baby

asked in Other devices

How to keep screen on? (Windows 11)

How can Deezer prevent the screen from going to sleep when left unattended? (Deezer Desktop on Windows 11) I listen to Deezer on my latop, connected to an external screen with embedded speakers. After a few minutes, Windows puts the screen to sleep and so does the playback on external speakers stops.Other media players (i.e. VLC) are able to prevent the screen from going to sleep.

1 year ago

Callen ScarmyoRunaway Baby

asked in Other devices

Deezer not loading on B&O BeoVision 11

When I try to load the Deezer app on my BeoVision 11 TV I just get a small circle in the bottom right of the screen. I’ve tried rebooting and resting the wi-fi, even plugging in using ethernet but can’t get Deezer to load, any ideas how I can make this work?

1 year ago

andresdelnortehRunaway Baby

asked in Other devices

Anyone know if Onkyo still supports Deezer?

I'm looking at the Onkyo TX-8270 but I know sometimes brands stop providing support for certain streaming services.

1 year ago

QilerRunaway Baby

posted in Other devices

Playlist scroll up bug

When listening to a playlist on desktop app, on random intervals the app scrolls all the way to the top of playlist. When it happens it is also accompanied by hourglass cursor. My best guess is that the ‘page’ refreshes and it goes to top by default. This is very annoying when I’m trying to curate my long playlists.

1 year ago

PahaAgenttiRunaway Baby

asked in Other devices

Removing songs from collaborative playlists

Why can’t I remove songs I have added to the collaborative playlists?I mean if I put a wrong song into the playlist and want to change it, it is not possible. I guess “owner” of the playlist can remove songs, but it would be nice if everybody could remove the songs they have added to the collaborative playlists. I don’t want to remove songs other people have added.

1 year ago

kb4196Runaway Baby

posted in Other devices

Deezer now has 30 second listening limit on my computer

I am using Deezer on my laptop, with Deezer free, which I have done for years with no issues. Suddenly it is now saying I can only listen to 30 seconds of each song unless I subscribe to Deezer premium.I have never had this issue on my computer before and I am certainly not subscribing to premium given there are many tracks I listen to that Deezer does not have. Has anyone else had this issue and know how to resolve it or am I finally going to have to move to Spotify?

1 month ago

laheyRunaway Baby

posted in Other devices

New (2022) changes to Deezer on Sonos

Does anyone like this? Way worse than before for me (listen to albums). Seems like Deezer wants to go the route of the other services and push only playlists. How does a person go about browsing albums by genre now?Also the recommendations now seem to be offered for someone with polar opposite taste compared to mine.I can’t believe this could have been made any worse. It is cancel subscription kind of bad. I don’t expect it will be fixed so I am probably off to Qobuz.

1 year ago

julienandcoRunaway Baby

asked in Other devices

Error: requested content is not loading/fail to play

Hi, I am having a strange problem with Deezer on PC - Win10 (same via app or Chrome).I get the Error MS0610 when trying to play content and connected on my home Wifi router.I don’t get the error when playing content on the same device but connected via my phone shared Wifi.I don’t get the error when playing content on my phone connected on my home Wifi router only (3G disconnected).It started a week ago maybe. I did not change anything on my wifi router. I suppose something changed in Deezer and/or Windows, but what? Anything I can do to fix it? Cheers,Julien

9 months ago

nordavindRunaway Baby

posted in Other devices

Deezer crashes when I move the app

First of all, this issue has been reported here and yet no solution or fix has been applied. It’s just dismissed with “you cannot reproduce it”. I’m experiencing the same things as the others. I open Deezer, try to drag it to relocate the app to another place on the same screen or to another screen, and the app just disappears. No crash log. This happens on two different setups, on two different machines, two different windows versions. Yes the app is the latest version. Yes, I’ve tried to reinstall the app. No, i don’t have issues with any other app. That you are unable to reproduce the problem then just leaves this is utterly frustrating. I’m this close to move to another streaming platform. Please take this issue seriously.

11 months ago

CraighammondsRunaway Baby

asked in Other devices

Land Rover deezer linking to premium acct

is there a way to link your deezer Premium acct (ios app set up and paid) to the land rover version of deezer. deezer works well in the car but it would be good if playlist and favourites etc could be shared

1 year ago

nyx1Runaway Baby

asked in Other devices

Deezer on Xbox

I am new to Deezer on Xbox and when I first installed and played it everything worked fine but recently if I turn it on it'll play maybe three songs or four songs and it then jumps forwards or backwards and then plays three songs and then after that it'll jump in the previous Direction so if it went forwards then it will jump forwards again and play the same three songs no matter what I do I cannot get this to stop I've uninstalled it I've signed out multiple times it doesn't matter if it's on random it doesn't matter if it's on repeat all it just does this over and over again and I don't know how to fix it. Also when playing deezer are in the car if I turn the car off it restarts the song that was playing when I turn it back on. every single time the car is turned off. it was not doing this previously so I'm not sure what has changed. Itis also playing through some songs way to fast. The bar that tracks the song and shows how long it is is not working properly. It shows the song is 3

1 year ago

EmasXPRunaway Baby

asked in Other devices

[Desktop] Wrong queue on start up

When running the desktop application, I always get the wrong queue when starting up Deezer. Expected behavior: Have the queue and queue position resumed from when Deezer was closed.Actual behavior: Seems to be an old queue from way back. Which queue changes, though very seldom. I cannot figure out what triggers a change. I have queue sync turned off. I have also tried to delete the cache files (~/.config/deezer-desktop) and logged in fresh. Did not help. From that it seems like it’s noting on my local machine. I also have the Android version and it does not have the same issue. Starting something new on Android does not change the behavior on the desktop. Also: Running on Linux, not sure if that matters.

2 years ago

scutu_mixLover

asked in Other devices

Can't install Deezer on fresh Windows 10 pc!!!

Recently I upgraded my pc with a faster M.2 Nvme Samsung 980 ssd - this upgrade has required me to reinstall Windows 10 and all the necessary drivers. After doing it so, I wanted to install Deezer.I downloaded the latest version from your website “DeezerDesktopSetup_5.30.590” then run the installer. Installation start right away but mid installing / loading the window close by itself when it gets to the red line in my screenshot from below. I guess the installer just crash.Restart computer, try again with same problem. I see there’s a “missing icon” Deezer shortcut on my Desktop - try to open it: Windows can’t find deezer.exe. Open Settings / Apps & Features, search for Deezer, yes, the app seem to be installed.Try to Uninstall Deezer app I get an error: “Error launching installer” - At this point I’m stuck, I can’t uninstall or install Deezer on my computer. Please help me here…Regards,Stefan

8 months ago

Lynn Nox

posted in Other devices

xbox app not working right

The deezer app for xbox needs an upgrade. I haven't been able to use the app on my xbox for days as it wont play sound anymore. The app has had other issues that I brought to the attention of the twitter page but its been acting up worse since. First the song displayed and the song playing often gets unsynced while playing. It will display one song but be playing something completely different. This causes longer songs to get cut off before they are actually over and shorter songs to just be silent for the remainder of the time. It also frustrates me that i cant listen to podcasts on my xbox app, I dont just use my xbox for gaming, it is my entertainment system. Very recently, in the last week, the app refuses to play sound. I will go to a playlist and hit play but nothing comes out. Its not my xbox or my sound system as other apps work just fine. I truly enjoy this app and would like to continue enjoying it but I pay specifically so I can use it on my xbox and that is impossible rig

1 year ago

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