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Answered

Songs do not complete playing when you Deezer in Sonos

  • June 21, 2022
  • 2 replies
  • 130 views
M
One Hit Wonder

When using Deezer through my Sonos system and using a playlist the song will end abuptly and move to next song on playlist. If I go back to skipped song it skips at same place again with error message thst so gcan notbe played but it is not encoded.

Best answer by Yula

Hey @Mikehiker, 

does it happen with different playlists? 

Can you reinstall the Sonos app and reconnect your deezer profile to it, please? 

Let me know how it goes! 

 

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2 replies

Yula
Deezer Staff
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  • Yula
  • Deezer Staff
  • Answer
  • June 22, 2022

Hey @Mikehiker, 

does it happen with different playlists? 

Can you reinstall the Sonos app and reconnect your deezer profile to it, please? 

Let me know how it goes! 

 

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Superschlumpf
Superuser
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  • Superschlumpf
  • Deezer "Sonos Master" Legend
  • June 22, 2022

@Mikehiker 

For me this sounds like a buffering problem on your Sonos system. 
May be a wifi repeater in your network system is causing some problems or your routers wifi is on a bad channel. 
If you like, send a diagnosis from within the Sonos app directly after the problem occours. 
You can contact Sonos support team and tell them your diagnosis number. They can take a look on it. 

[he/him] Deezer is music, but Deezer and Sonos is party !
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