include
Skip to main content

When using Deezer through my Sonos system and using a playlist the song will end abuptly and move to next song on playlist. If I go back to skipped song it skips at same place again with error message thst so gcan notbe played but it is not encoded.

Hey @Mikehiker

does it happen with different playlists? 

Can you reinstall the Sonos app and reconnect your deezer profile to it, please? 

Let me know how it goes! 

 


@Mikehiker 

For me this sounds like a buffering problem on your Sonos system. 
May be a wifi repeater in your network system is causing some problems or your routers wifi is on a bad channel. 
If you like, send a diagnosis from within the Sonos app directly after the problem occours. 
You can contact Sonos support team and tell them your diagnosis number. They can take a look on it.