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Deezer not loading on B&O BeoVision 11

  • 11 November 2022
  • 4 replies
  • 112 views
Callen Scarmyo
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When I try to load the Deezer app on my BeoVision 11 TV I just get a small circle in the bottom right of the screen. I’ve tried rebooting and resting the wi-fi, even plugging in using ethernet but can’t get Deezer to load, any ideas how I can make this work?

 

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Best answer by Yula 16 November 2022, 18:21

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4 replies

Yula
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Userlevel 7
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Hello @Callen Scarmyo, 

Is your TV Firmware updated? 

Do you have an active subscription on your account? You can not have access to Deezer on TV with a free subscription 😌

Let me know!

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Callen Scarmyo
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Thanks Yula,

 

Thanks for getting back to me. Yes I have a premium subscription and TV firmware is up-to-date, I have just checked for an update but the TV says it has the latest version.

 

 

Spookhouse
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Userlevel 3
Badge +2

I’d check with the B&O support. Sounds like it might be on their end.

I know always that I am an outsider; a stranger in this century and among those who are still men.
Yula
Rank
Userlevel 7
Badge +10

Hey there, unfortunately the new version of the app is not supported on the BeoVision anymore :( 

You can still find our old one, which is your case I think, but it is not supported anymore, sorry 😣

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