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One Hit Wonder
May 16, 2023
Answered

looging deezer out of all devices

  • May 16, 2023
  • 1 reply
  • 361 views

Is there a way I can log my deezer out of any other devices as I feel that someone has gained access to my account and although I have changed all passwords, I am still unable to play my music as there is an error saying it is playing on another device. 

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    Best answer by Yula

    Is there a way I can log my deezer out of any other devices as I feel that someone has gained access to my account and although I have changed all passwords, I am still unable to play my music as there is an error saying it is playing on another device. 

    Hello! Yes there is a way to do it, but you have to contact our Costumer Care team here: 

    https://support.deezer.com/hc/en-gb/requests/new

    They can do it for you!

    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    May 18, 2023

    Is there a way I can log my deezer out of any other devices as I feel that someone has gained access to my account and although I have changed all passwords, I am still unable to play my music as there is an error saying it is playing on another device. 

    Hello! Yes there is a way to do it, but you have to contact our Costumer Care team here: 

    https://support.deezer.com/hc/en-gb/requests/new

    They can do it for you!

    (She/her) add your pronouns to your signature!