Duplicate scrobbling on Deezer TV app

4 replies
61 views

Deezer TV app on Samsung is double scrobbling the tracks. This needs to be fixed.

Nina NeboAnswer

Superuser

Hi @Domagoj Hranjec !

Ensure you do not have an external scrobbling app, browser extension (like Web Scrobbler), or another connected device running in the background that intercepts or duplicates the playback log .

Clear out any cache or temporary data bugs on your Samsung TV by uninstalling the Deezer app, unplugging your TV for 30 seconds to power-cycle it, and then reinstalling the app.

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

Jaime.Deezer

Community Manager

Hi, could you please share a screenshot with the duplicates in order to investigate?
Thanks

D

Domagoj HranjecAuthor

Rising Star

fyi