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One Hit Wonder
August 24, 2026
Answered

Desktop app doesn't load all songs when scrolling

Have been running into issues on both the desktop app and browser app where it just gives up on loading songs after a certain point. This is after a fresh uninstall/reinstall of 7.1.320 on windows and it’ll stick on this view after about 50-100 songs in every playlist.

 

 

Alfredo.Deezer
Community Manager
August 25, 2026

Hi ​@hurryslowly 👋 

Is that happening with your favourites only?

Have you tried to clear cache on the desktop app and the web browser too?

2 replies

Alfredo.Deezer
Community Manager
Community Manager
August 25, 2026

Hi ​@hurryslowly 👋 

Is that happening with your favourites only?

Have you tried to clear cache on the desktop app and the web browser too?

Jaime.Deezer
Community Manager
Community Manager
August 30, 2026

Hey ​@hurryslowly could you confirm if you are still experiencing this problem or if it’s working fine again after clearing cache as ​@Alfredo.Deezer suggested?
Thanks