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11 days ago

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iOS

Do you need help with Deezer on you iOS device? Ask your questions here!

288 Topics
1,276 Replies

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288 Topics

NusseltRunaway Baby

Hi, I recently cancelled my Spotify account and signed on to a Deezer Premium account due to their respective stances on AI generated contents.However, not being able to cast to Sonos, or not being able to play on Sonos whatsoever (due to known issues to Sonos with Deezer as added service) it will be difficult to keep using the service.

10418

3 months ago

Paul W FranklinRunaway Baby

asked in iOS

Chromecast always Disconnecting

Hi,When playing Deezer via chromecast from my ipad or iPhone, it stops and disconnects all the time. (Seems to do so more if i shut the screen of switch apps.) Doesn’t do so when i play from my imac via a browser. Very frustrating. I’ve got the most recent versions of the app. Any ideas? Thanks.

291

4 months ago

FriendlyfireTiny Dancer

asked in iOS

thousands of "favourite" tracks appeared in one day

My liked tracks have gone on the 02/08/24 from about 2,200 to over 5,000 tracks. All of these 2,800 new “favourite” songs show that they have been "liked" on the 02/08/24, if I scroll past these songs I finally find the songs that I have actually liked over the years. This issue is on all apps: Mac, IOS, or the web broswer.This is extremely distressing! help!

271

4 months ago

estcRunaway Baby

asked in iOS

iOS App doesn't play/move to next song when listening to songs on any playlist

I have a continual problem when using the Deezer app on my iPhone. When I am listening to any playlist via the app the playback doesn’t move onto the next song after the current one finishes. So I have to manually move to the next song. And this happens with each song.This happens only on playlists (either my own or Deezer curated ones), playing albums is totally fine and works as you’d expect.I don’t get this issues when listening to Deezer playlists via Sonos so it appears to be a problem with the iOS app itself.

372

4 months ago

BiAntonellaTiny Dancer

posted in iOS

paguei a assinatura, o pagamento foi realizado tenho o recibo

Meu pagamento foi realizado, está no próprio aplicativo em “gerenciar conta” ele foi debitado no dia 11/07/24, e hoje dia 25/07/24 não consigo acessar as modalidades que foi prometida ao virar assinante do “Deezer family”

101

4 months ago

ZaznetkhersonLover

posted in iOS

[issue] Random music stops and App close at Apple Watch SE

When listening pre-downloaded music at apple watch se (68 item in playlist) sometimes app random stop playing or crashed

camcamLover

Hello, I seen that the AI Playlist beta is only for selected users. Are the people that have the beta version of the app getting this?

LeelooRunaway Baby

There is one specific podcast i cannot play once its in my progress. Who can help? i tried with other podcast and its only doing it for one specific Podcast title… on all episodes.

141

5 months ago

awesomemacDeezer Legend

asked in iOS

Carplay black screen

Hi,I’m using the most recent update of Deezer, but somehow I can’t use Deezer.When starting Deezer everything works fine, but when using it again during driving (or standing still) every option can’t be used.Home, Favorites, Podcast or Liveradio, it doesn’t work.The only thing that still works is the button on the far right. Does anyone also has this issue with their iPhone, Deezer and Carplay?

10410

5 months ago

mikob7777Runaway Baby

asked in iOS

Deezer not loading in apple carplay

Hi all, Deezer has stopped working in my Apple CarPlay, it has worked perfectly for the last two years with no problems whatsover, now, when I open CarPlay it just says ‘loading’ and Deezer never appears, All other apps in CarPlay still work as they should. I’ve tried the usual delete / re-install Deezer, clear cache etc, unfortunately, this has not solved the issue? Anyone any ideas how I can fix this? My iPhone is fully up to date with iOS 17.5.1. Any help / advice will be really appreciated- thank you X

camcamLover

Any ideas why Your month in music is only received for some users and not all users? I heard Deezer is doing away with it? I haven’t seen mine since March.

Polo56Runaway Baby

Sur l'écran d'accueil, appuyez quelques instants sur l'icône Deezer jusqu'à ce qu'elle se mette à trembler Pour supprimer l'application, appuyez sur le symbole X situé sur l'icône Ouvrez l'App Store puis recherchez et réinstallez l'application DeezerJe l’ai fait et je n’ai plus de musique!!

Roy SabahTiny Dancer

I have an Apple Watch Ultra with cellular network. For some reason, when I'm not near the phone, I can't listen to Buffalo or through the Internet, but only lists that I downloaded in advance. How do I solve this problem?

nvnvnvnvRunaway Baby

i’ve only recently encountered this problem. all of my favorite tracks will only play a snippet of around 20-30 seconds or even shorter. songs that i don’t have liked are playing normally until the end, but the songs from my favorites will cut off. i’ve updated the app and it’s still the same, what should i do? also recently all of my favorite tracks were deleted for some reason. luckily i had downloaded them all previously,so it wasn’t too much of a problem, but i was just wondering why that is.pls helpp :(

camcamLover

TleeRunaway Baby

I'm on an iPhone 12, just updated the app a few minutes ago. Songs start playing and show the full length but then as soon as audio is heard the track length adjusts to a sample of under 30 seconds. if I use flow this doesn't happen, it only happens when I try to manually play a specific song. It still says I have a premium subscription both under the app, and in Apple’s App Store.

OfflinerRunaway Baby

Hello, since the last update I have black screen on carplay. My car is toyota camry.thanks

lr07Runaway Baby

Hi there, one of the podcasts I listen to isn’t updating with the latest episodes - staying relevant.

8511

5 months ago

D BRunaway Baby

asked in iOS

Error: requested content is not loading/fail to load content NE0600 and NE0610

iOS app 10.14.1.1 and Firefox or Brave on windows 10, all content selected receives this error. (iOS gets NE0600 and web browsers get NE0610) Have done all the known fix items like reloading app, logging off and on, clearing cache and the sort…

292

6 months ago

ZxverOwnerTiny Dancer

asked in iOS

Why doesn't deezer work on my iPhone 4 with iOS 6?

I got it like 2 days before yesterday and it just stopped working, I cannot listen to music. Please help as soon as possible.

863

6 months ago

divya ganesanTiny Dancer

asked in iOS

Require API Auth

I have changed phones and cannot log into my deezer premium account. It keeps displaying the error message Require API auth. I have tried reinstalling deezer but still getting the same message. I am using an android phone. Could you please help. Thanks Divya

1108837

6 months ago

Evann ValleeRunaway Baby

asked in iOS

changement d’email

Bonjour , je me suis tromper de mail , j’ai mis ne pas afficher mon e-mail en me connectant avec apple

151

6 months ago

zarko kulicRunaway Baby

posted in iOS

problem with deezer

I have problem when i go to play next sound, deezer just block and i must go out off the app and come back and again like that i must do 3-4 timesi was try to reinstall app, update on last version and again have problem when i want to play next songinternet is good, phone is iPhone 14pro, cant be problem with internet and phone

NabiRunaway Baby

Hello Deezer, the new album of Enhypen is supposed to be out on your plateforme it makes a few days, but we can’t have any access to the album. Why?

544

6 months ago

talbakriRunaway Baby

asked in iOS

issue to get my songs

i have issue with my account i am subscribed but cant get to my list and you just renewed my subscripton

101

6 months ago

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