iOS

 Hi,I’ve just subscribed to the pro version but the content I was interested in is simply not available in my account while it is available in the account of my wife (she also has paid Deezer).The content is a podcast for kids (Peter Pan)https://link.deezer.com/s/31RtwI36GXnQb7vqGwrJjMy screen when I open the link tells me that the content could not load. This seems to me that it‘s again some geolocation blocking non sense. My wife screen when she opens the link:  

Hi all, After several years of using Deezer, I am about to give it up and move to another platform.  The issue with downloaded music has been going on for years, and recently on a long flight I reached breaking point. I have over 1600 tracks (saved as favourites) downloaded on my iPhone in high quality audio.  I would have hoped that I could listen to these DOWNLOADED tracks whenever I want.  This it the whole point of downloading them.But say you are on a plane, with no internet signal, you open Deezer, and the downloaded music has all disappeared, and magically reappears as soon as you land and once more have a signal.I think I’ve had enough.My daughter has the same problem, she only has limited data on her contract.  She had a long road trip and decided to download lots of songs to her phone, only to find that unless she was connected to the internet (hard in the Scottish Highlands) she couldn’t listen to them. Is this issue every going to be resolved, or should I just give up and m

This has been going on for a while, but when I AirPlay to my WIIM pro, the album art flashes in the WIIM home app. 

I have an Audi A3 2018 and use Apple Car Play via the Audi MMi unit. I have updated the MMii software, rebooted the MMi system, updated the iPhone to the latest iOS software and deleted and reinstalled the Deezer App.After all this the Deezer App on Car Play just states it’s loading and then thats it, nothing else!Before I did all of the above updates etc it still was not working and doing exactly the same thing.Come on Deezer, get your act together otherwise I will be cancelling my long held subscription to Deezer and going to Spotify.

I don't know what happened. I used to use Chromecast to listen to HI-FI and I would see the the HI-FI icon on the album cover, but now it's gone, so I got an Apple TV to hopefully get this issue fixed, but I still don't have the HI-FI on the album covers anymore. Am I still listening to HI-FI without the icon? The music still sounds great, but I don't know if what I am paying for is actually there. 

My Deezer Year gets stuck at Episode 1 The Meet Cute, the track fades out and the page goes no further. I’ve deleted the cache, I’ve deleted and reinstalled I’ve logged out and back in but no luck. I’ve been streaming since August 2025 with 6775 minutes and in top 52% of users 

Hey everyone.. Is anyone else facing issues with Deezer Daily Mix? The tracks shown in the mix can’t be played.. it ends up playing completely different songs that aren’t even on the list. Anyone else experiencing this?

Hi! on all pages of the iOS app, I can’t scroll all the way to the bottom, making it impossible to pick the last song or album…tried uninstalling and reinstalling. I’m on the latest iPadOS and the latest app version.is this a bug?

One of the customization settings on iOS allows you to tint all of the icons/widgets on your home screen. Apps that don’t have the field specified for tinted just turn white on the Home Screen instead of showing any of the UI elements. You can see something similar happening to my Audible app, but the large white rectangle below is the Deezer widget when using the tinted setting.  https://forums.developer.apple.com/forums/thread/763246 

I have tried to use the sort function to sort podcast episodes from oldest to newest and it just doesn’t work. I’m on the latest iOS update so it’s not that. Can you please check this bug? 

Hi there, I’m new to Deezer and already am a huge fan of the layout and the app in general.  I have an Apple iPod 7, the last iPod generation made, and it’s been my personal music player for the last 4 years.  Unfortunately, it can’t update past iOS 15 given Apple’s lack of support for the hardware.I know that creating new builds and meeting specific hardware and software specs can be a monumental feat, but given how many of us are starting to switch over from Spotify and Apple Music, and that the Deezer app previously worked on iOS 15, would it be possible to simply request that an earlier version of the build be made available for download, even if it’s missing some of the latest features from the current iOS 16 version?

Short term user of Deezer, former Spotify user. I have activated my Deezer account in my Sonos1 app but I can’t find the podcasts there to play on my Sonos devices. How do I get this working? Would be a deal breaker for me if this option is not working.  

I just switched to Deezer but can’t seem to get it to work with my system on iOS 15.8, which is the latest iOS that my hardware will update to.I can’t find any information on how to play music on Deezer if the app cannot be downloaded to a device.Advice please!

Hi

Hi there.I have the Deezer Desktop App on my MacBook - everything is up to date but everytime I try to go to my “favorites” it just won’t load and only shows the error-message “An error has occurred, please try again later.” It has been weeks now and it’s really annoying.Does anyone else have this problem? Or even better: a solution?Many thanks in advance.

Hello, I seen that the AI Playlist beta is only for selected users. Are the people that have the beta version of the app getting this? 

I signed in with Apple ID and want to add my real email to my Deezer account so I can unlink Apple ID and create a password. I do not have access to the Apple private relay email. 

Can’t view fans on an album anymore on the new update, for my Apple iPhone XR

should be a version for ios 15 and below, i still use my iphone 7 and got a 5s wich i use as an ipod, i need to get my library here

 Hi Deezer Support,Whenever I try to link other services I immediately get an error pop-up that says:“Oops! Sorry, something went wrong. Please try again.”I’ve already tried the usual troubleshooting steps (force quit, reinstalling the app, switching networks, clearing cache), but the issue keeps happening. Can you confirm if this is a known problem or if there’s something specific with my account/region that’s causing it?

I can’t seem to turn off shuffle on my playlists. They all are preset to shuffle and when I click on the shuffle icon on the right, all it does is ‘play’ or ‘pause’ the playlist. I’ve had a look through settings but can’t seem to find how I can change this. 

The music player on my deezer app doesn’t have colours and I don’t know that to do !! I don’t have monochromatic and I don’t have the dark mode!!!!  

I have started using Deezer a month ago, but seem to have a problem with updates of podcasts. New episodes don’t show up directly after they are published; “Podcasts > Latest episodes” is also not updated regularly.Other platforms, such as Spotify, don’t have this issue. How can I find a solution to this problem?Thanks in advance for thinking along.

 Hi. As you can see, album pages on iPad are lacking artist and album titles, album details are empty too. All is good on web and iPhone. I’ve witnessed this on iPad 11 and iPad mini 6.

On my iPad. Since the new layout was introduced I have noticed that when you type an artists in the search bar sort of ‘freezes’ and will not let you retype to search again. Have to completely come out of the iPad and start agin. Assume this a bug that will hopefully be fixed soon.