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shuffle doesn't shuffle

  • January 24, 2026
  • 3 replies
  • 13 views
D
One Hit Wonder

Shuffle doesn't shuffle randomly on my iPhone 17 Pto running 26.2. There have been complaints about this for 6 years. Why haven't you fixed it yet as it is infuriating? 

    3 replies

    Alfredo.Deezer
    Community Manager
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    • Alfredo.Deezer
    • Community Manager
    • January 29, 2026

    Shuffle doesn't shuffle randomly on my iPhone 17 Pto running 26.2. There have been complaints about this for 6 years. Why haven't you fixed it yet as it is infuriating? 

    Hi ​@docQ 👋 

    I have also the iPhone 17 Pro Max and it’s working properly. 

    What’s the exact issue that occurs on your side with the Shuffle? 👀

     

      D
      One Hit Wonder
      • docQ
      • Author
      • One Hit Wonder
      • January 30, 2026

      It simply doesn’t play randomly, and just plays tracks in order

      GropplerZorn
      Superuser
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      • GropplerZorn
      • Superuser
      • January 30, 2026

      It simply doesn’t play randomly, and just plays tracks in order

       

      I’ve never once had this happen in all my years with deezer. Maybe post a video? This sounds like it might be a settings issue.

      Deezer Legend
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