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One Hit Wonder
docQ
One Hit Wonder
Jan 24, 2026 2:29 AM UTC

shuffle doesn't shuffle

Shuffle doesn't shuffle randomly on my iPhone 17 Pto running 26.2. There have been complaints about this for 6 years. Why haven't you fixed it yet as it is infuriating? 

    3 replies

    Alfredo.Deezer
    Community Manager
    Alfredo.Deezer
    Community Manager
    Jan 29, 2026 6:11 PM UTC

    Shuffle doesn't shuffle randomly on my iPhone 17 Pto running 26.2. There have been complaints about this for 6 years. Why haven't you fixed it yet as it is infuriating? 

    Hi ​@docQ 👋 

    I have also the iPhone 17 Pro Max and it’s working properly. 

    What’s the exact issue that occurs on your side with the Shuffle? 👀

     

      One Hit Wonder
      docQAuthor
      One Hit Wonder
      Jan 30, 2026 12:05 AM UTC

      It simply doesn’t play randomly, and just plays tracks in order

      GropplerZorn
      Superuser
      GropplerZorn
      Superuser
      Jan 30, 2026 1:23 AM UTC

      It simply doesn’t play randomly, and just plays tracks in order

       

      I’ve never once had this happen in all my years with deezer. Maybe post a video? This sounds like it might be a settings issue.

      Deezer Legend
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