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Question

My Deezer Year not loading

  • December 2, 2025
  • 2 replies
  • 16 views
G
One Hit Wonder

My Deezer Year gets stuck at Episode 1 The Meet Cute, the track fades out and the page goes no further. I’ve deleted the cache, I’ve deleted and reinstalled I’ve logged out and back in but no luck. I’ve been streaming since August 2025 with 6775 minutes and in top 52% of users 

2 replies

awesomemac
Superuser
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  • awesomemac
  • Superuser
  • December 3, 2025

Perhaps it’s a bit of a standard question, but can you actually view My Deezer Year on other devices, such as a PC or a Mac?

Jaime.Deezer
Community Manager
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  • Jaime.Deezer
  • Community Manager
  • December 4, 2025

Hi ​@Garry Turrell I am sorry that your MDY experience has not been perfect.
​@awesomemac question is actually good. Could you please confirm if you are able to see all the cards until the end on Web or Desktop app?
Thanks 

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