Features & Feedback

I try to scroll down in the app but i cant and i dont have scrolling bar either.

When listening to music on Deezer flow, it is not possible yet to loop the song you're currently listening to, nor to set a timer to stop the music, as is possible when listening in regular playlists. it would be a welcome feature.

 a quick suggestion if I may, I love the "mixes inspired by" In the music tab. But I cannot seem to be able to save the mix as a new playlist. Adding each track to a playlist manually would be arduous. Thanking you in advance

I have noticed several times now that I cannot switch from playing on one device to another because the destination device does not have the current session information. So if I was listening to a podcast in the previous session, decide to play a music playlist on my phone in the current session. If I want to switch to desktop and continue listening to the playlist, the desktop app shows the podcast I was listening to before instead of the playlist I am currently listening to.And with podcasts, sometimes I listen to a long podcast on my phone, end the session and come back later and want to continue listening on desktop, but when I hit play, the podcast starts from the beginning.On Spotify I can pause playback on one device and immediately resume on another device. I can press play on the target device and it will pause on the previous device.  Why can’t I do the same on Deezer?

Hi I’m just going through my outgoings and didn’t realise your charging me £22.99 per month? I can get Spotify and save £6 per month! Is there something you can do about this or is it time to switch? I have been with you a while now. 

I’ve not been able to log in to Deezer on my TV (Panasonic GZ950 OLED) for about 3 months now. I keep getting “you don’t appear to be connected to the internet” error.There is nothing wrong with the TV’s internet connection, every other app (Netflix, Amazon Video, Disney+, AppleTV etc etc) all work absoutely fine, just the Deezer app doesn’t.I’ve done everything bar factory reset the TV, which i’m not prepared to do as clearly this is a Deezer app issue. (i.e. switched TV on/off at the mains, reset the internet connection, uninstalled and reinstalled Deezer), none of it worked. Please get this fixed. I’m not going to continue to pay a subscription for a service that won’t work on my prefered device.

For starter, I love the ability to stream songs at CD quality, but I'm wondering when Deezer will add the ability to playback songs at Hires quality. As far as I know, Deezer partnered with MQA a while ago, so the feature should have been released after that?

It seams Alaxe skill has been improved. I'm able to play my own playlists finally. Good work, thank you for it!

Someone else is using my account without my permission. The music I play is often interrupted by what they’re playing.

Hi, I use a Sonos arc, woofer and 2 era 300s. When using the Xbox App on my Series X, there is no 5.1 or better support for sound. Is this an issue, or is surround sound not directly supported through the app on Xbox? I found this kinda disappointing tbh!

When connecting my laptop to my sound system over HDMI, I was surprised to have surround sound working. I am using the webpage on Firefox, receiver is connected over HMDI. While using the app on the Xbox, I sadly only have stereo output, although I have uncompressed 5.1 output configured in the Xbox settings.I also tried enabling audio pass-through and using Deezer over the Edge browser with no success.Does Deezer even support surround sound? Maybe this is some virtualization on my Laptop in pipewire (Linux). On the other hand, I didn’t have surround sound on all songs (for example, My woman by Lew Stone was stereo only).

One of the joys of listening to Deezer is to discover new things I haven't heard before. But the algorithm is set to play the same things.After Playing JJ Johnson's Proof Positive, 34 tracks followed. Four of them were "Laura" (from the same album) and five of them were "Turnpike" from the same album. So, almost 1/3 were the same two tracks.That has to be fixed. It is absurd.Correction!!! One more track has played and “Laura” has come on again.

While using Deezer on my Pc I ran into some problems along the way. These Problems are for example relatively long loadtimes, when opening a already fully downloaded playlist or big spikes in the internet and CPU usage for no apparent reason. Because of these spikes I can’t really use Deezer while playing Destiny 2 for example, because the game is already taking up most of the ressources my Pc has to offer and if Deezer then spikes at ~30% CPU usage or 12Mb/s internet usage, even when I’m just listening to downloaded songs, my game just completely lags out. I don’t know if this is normal for a streaming service or if the Desktop App just isn’t really optimized. It would also be nice to have an offline mode, so that there are at least no more spikes in internet usage while enabled, if the CPU spikes are normal.

At the beginning of March, the 'Your payment card is about to expire' pop-up started coming up because evidently, the card used to fund the subscription of my account expired at the end of the month. The card automatically jumped to another and all payments were payed but almost halfway into the next month, although the card has expired and been replaced along with all payments made, the pop-up continues to come up every time the app is restarted. It was a helpful reminder about a month ago but now it's just a nuisance. 

how to stop dezzer automatically starting when I switch my laptop on cant find option to turn off start in preferences

I have an Android phone with Dolby Atmos support (enabled in the phone settings).  When using the 360 app (with Sony headphones), do I need to manually disable Dolby on my phone? Fwiw, I don't notice any difference between 360 with Dolby on and 360 with Dolby off, so I wonder if the app is disabling it by itself. 

A feature that I used a lot on Spotify was playlist folders. I see there’s an existing feature request for this, which is no surprise. However, I actually think that system is limiting because each playlist could only exist in one place (unless duplicated).It would be much more useful to have a system for tagging playlists. Each user would have their own pool of custom tags with which they could freely associate playlists. A user could then associate whatever playlists they wanted. Examples:pop, rock, electronica, jazz (genre) happy, sad, excited, chilled (mood) getting ready, winding down, bedtime, party (situational) home, gym, car, work (location) new, old, favorites, recommended by friends (whatever 🙃)So a playlist could be tagged pop, electronica, happy, getting ready, gym and appear under all of those tags.Concrete requests:As a user I want to create/read/update/delete tags for playlists. As a user I want to tag a playlist from within the playlist view. As a user I want to tag p

I have noticed that little-known artists on the platform have problems displaying songs in the Top Songs section. Let me explain: an artist like Frank Sativa has a rich discography, yet there are only 5 or 6 songs in the Top Songs section, including one that is not his. This situation is not conducive to listening to the artist; to listen to more songs, one has to browse through his discography. This does not happen with famous artists, who have many songs present in the Top Songs section. This problem is quite frustrating when listening to an emerging artist. I hope you will solve

Hello! I am waiting for my backstage account, I don't know why It's taking so long. Can you speed the process up? Did I fill the form incorrectly?My Artist name is "Qad" sorry for bad english

Hallo vielleicht kann mir ja jemand helfen.   Immer wenn ein neuer Simg anfängt höre ich eine leise Weibliche Stimme die den Künstler und den Titel vorstellt allerdings auf Englisch.   Wie kann ich das deaktivieren??

Accessibility in the Deezer app. to Deezer Community! #confusing #mindthegap 

I’m only mentioning this now since I only just created a community account but the increased rounding of album and playlist cover corners when in smaller sizes is wayy too aggressive. And works especially bad when the album cover has an inner frame, in which case the huge rounded corners bite into it quite generously. This seems to only affect Deezer on mobile, and on the other hand, for currently playing tracks, the balance between cover size and corner radius is great !I do realise this is arguably an issue of taste but as a graphic designer I don’t agree with this impingement of such an essential part of music. It might seem negligible to some but I really think it doesn’t add anything while taking so much away… … I guess you could always have a toggle in settings to choose between regular and rounded corners throughout the app.

My password was leaked by y'all and if I found out it was intentional I am suing. 

So, I am thinking about switching from Spotify to Deezer. I listen to a range of music. One thing I find irritating with Spotify is that when you cast to a smart speaker, the volume varies according to the track. Would the same happen on Deezer? Having tried a couple of the artists that I know are quiet (Aretha Franklin and Aswad), I think the same thing is happening, but I would just like to check? Thanks! 

Is there any way to activate the genres equalizer in Windows desktop app?If notm is Deezer working on it?