Hello @stepal and sorry for not seeing your answer from the 29th, I appreciate that you kept me posted anyway  Good to know the widget is back on your phone. I also have a Xiaomi and didn’t have that issue. Don’t hesitate to get back to us if needed.

Same problem on Huawei Honor 9.

All notifications for Deezer are enabled.

Same problem for Pixel 6 

Same problem since a few months with my Xiaomi Mi A1 Android 9. I cannot skip tracks from my lockscreen. All notifications for Deezer are activated.

Same thing happens with my iPhone???

Following all the advice still nothing. 

This is it! a blank screen !

Hi, 

Is there a solution already for this issue. I’ve been using Deezer since 2016 on various iPhone models. The widget would always show on Lock Screen. Since almost an year now, it doesn’t appear while the songs are playing in background so you can’t skip tracks, pause tracks or have any info on the song being played. Currently using it on iPhone 11 with the Deezer app updated, all notifications allowed and have also allowed it from app management in the phone. 

Hi @tazzi, sorry to hear that you are having this issue.
Here are a few reasons why Deezer might not be showing on the Lock Screen of your iPhone 11. Here are some of the most common ones:
•    You may not have enabled the Deezer widget on your Lock Screen. To do this, open the Deezer app, tap on the More tab, and then tap on Widgets. Select the Now Playing widget and then drag it to the Lock Screen.
•    You may have disabled notifications for Deezer. To check this, go to Settings > Notifications > Deezer. Make sure that the Allow Notifications toggle is turned on.
•    There may be a problem with the Deezer app. Try restarting your iPhone or reinstalling the Deezer app.
If you've tried all of these things and Deezer is still not showing on the Lock Screen, you may need to contact Deezer support for further assistance.