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One Hit Wonder
January 21, 2020
Answered

Google Home in my country

  • January 21, 2020
  • 30 replies
  • 920 views

Deezer does not support Google products (Home, Nest and Chalk) in Serbia. Not sure if there are any legal obstacles but from the technical perspective It's a shame you have supported it selectively. Using Deezer with Google products was my number one driver for buying devices and now I find them useless, unless I decide to cancel my subscription and join Google Music service.

Number of topics related to Google Home not being supported in a specific country is emerging. I can see most of those dissatisfied customers shortly turning to other services. Hopefully something could be done in a timely manner. Providing us with the answer that it is up to Google to decide about global partner is equally dissatisfying. Surely it is negotiable since Deezer supporting Google products started only for France and than the service was broadened to several other countries. Hopefully something could be done in a timely manner.

Best answer by Pia.Deezer

Hello @petkovicdl Thank you for your support. Our product managers have recently informed us that our integration with Google Home in more countries doesn’t depend on us but on Google themselves. We’ve been working hard for the past couple of years to improve this, but ultimately it is down to Google to choose which global partners to have on their devices. Thank you for your understanding on this. 

30 replies

Roadie
September 14, 2022

Any news regarding Google home support in Slovenia?

Jaime.Deezer
Community Manager
Community Manager
September 22, 2022

No News I am afraid 😔

Guitar Hero
June 10, 2023

In my frustration I have switched over to spotify, and have been using voice control in the Netherlands for over a year now.

 

Because I wanted to expand my subscription to a family one I decided to check back on deezer, because I get a discount with my cell plan.

 

I Was surprised to see that in the meantime, voice control has been enabled  (for the Netherlands atleast).

 

So deezer keeps everyone hanging for years, and then when they finally come through, they don’t even send an update. Missed opportunity it seems.

 

Leonídia.Deezer
Community Manager
Community Manager
June 23, 2023

Hi @MartijnThiele  unfortunately Deezer is only available currently on the following countries: Australia, Canada, France, Germany, Italy, Mexico, Spain, the United Kingdom and the United States.
So far, we have not received any indication of when other countries will gain access such as Netherlands.

Guitar Hero
August 22, 2023

When will independent deezer control via google home be available in Croatia?

 

I own google home system for 7 years now and deezer is still an issue.

 

Please skip the google needs to support it part and explain to me how come that spotify works like a charm on google home for many years now?

 

I adore deezer and after trying Spotify I have remained loyal but lack of this feature is pushing me to go over and switch to Spotify.

GropplerZorn
Superuser
Superuser
August 22, 2023

When will independent deezer control via google home be available in Croatia?

 

I own google home system for 7 years now and deezer is still an issue.

 

Please skip the google needs to support it part and explain to me how come that spotify works like a charm on google home for many years now?

 

I adore deezer and after trying Spotify I have remained loyal but lack of this feature is pushing me to go over and switch to Spotify.

Hello Boris,

I certainly understand your frustration, but I also cannot imagine waiting 7 years for my smart speakers and my preferred music streaming service to reach compatibility. Have you considered trying Sonos speakers or something else so that you can use deezer? This would result in an enormous improvement in your audio experience vs Spotify through Nest speakers.

If not, I certainly wouldn’t blame you for looking at all your options.

Best of luck with whatever you decide.

Deezer Legend
Guitar Hero
August 22, 2023

When will independent deezer control via google home be available in Croatia?

 

I own google home system for 7 years now and deezer is still an issue.

 

Please skip the google needs to support it part and explain to me how come that spotify works like a charm on google home for many years now?

 

I adore deezer and after trying Spotify I have remained loyal but lack of this feature is pushing me to go over and switch to Spotify.

Hello Boris,

I certainly understand your frustration, but I also cannot imagine waiting 7 years for my smart speakers and my preferred music streaming service to reach compatibility. Have you considered trying Sonos speakers or something else so that you can use deezer? This would result in an enormous improvement in your audio experience vs Spotify through Nest speakers.

If not, I certainly wouldn’t blame you for looking at all your options.

Best of luck with whatever you decide.

I find it very hard to fathom that anonyone in a sane state of mind would go over the trouble of exchanging the whole owned system and invest hundreds of euros in order to accommodate a streaming service. It would be way more logical and cheaper to just switch over to Spotify for 5.99€/Month.

GropplerZorn
Superuser
Superuser
August 22, 2023

@Boris_B , the difference being that Sonos and deezer are both vastly superior products. But as I said, I certainly wouldn’t blame you for switching. For me, I would just get an FM radio if I was going to listen to Spotify on a Google Nest speaker.

Again, best of luck with whatever you decide.

 

 

Deezer Legend
Guitar Hero
August 22, 2023

@Boris_B , the difference being that Sonos and deezer are both vastly superior products. But as I said, I certainly wouldn’t blame you for switching. For me, I would just get an FM radio if I was going to listen to Spotify on a Google Nest speaker.

Again, best of luck with whatever you decide.

 

 

It is not a google nest speaker only issue, I have JBL system with built in Google assistant and Deezer does not work in that combo.

GropplerZorn
Superuser
Superuser
August 22, 2023

@Boris_B , the difference being that Sonos and deezer are both vastly superior products. But as I said, I certainly wouldn’t blame you for switching. For me, I would just get an FM radio if I was going to listen to Spotify on a Google Nest speaker.

Again, best of luck with whatever you decide.

 

 

It is not a google nest speaker only issue, I have JBL system with built in Google assistant and Deezer does not work in that combo.

Well that changes things. Still, it seems as if Google and your budget are the priorities, I think you’re right, Spotify may be way more logical and cheaper. Sretno!

Deezer Legend