include
Answered

My station on Google Home

  • 11 August 2023
  • 3 replies
  • 13 views
B
Rank

I can see and listen to my station on the Deezer app, but I can not get it to play on my Google Home. Deezer is my default music service set on Google Home.

icon

Best answer by Alfredo.Deezer 12 August 2023, 13:01

View original

3 replies

GropplerZorn
Rank
Userlevel 7
Badge +17

hello @B. HowardĀ 

i donā€™t use google home with deezer, so I may be of limited assistance, but I have seen some conversation regarding its limited availability in certain countries and regions.

can you provide more information so that others may be able to assist you?

also, a search of the forum may yield answers on your own.

best of luck.

G
B
Rank

I am in Florida USA

Alfredo.Deezer
Rank
Userlevel 6
Badge +3

Hi @B. HowardĀ !Ā 

It sounds like your Google Nest is not recognising your paying subscription.

Here's what you can do:

  • Log out of Deezer on all devices it might be logged in
  • Get a new password for the Deezer accountĀ via this link
  • Delete Deezer from the Google NestĀ app
  • Turn off your sound system device for 1-2 minutes
  • Turn it back on
  • Add Deezer to the Google NestĀ app
  • Login with your new Deezer password

Let us know how it goes, pleaseĀ šŸ˜„

Reply


TERMS OF USE DEEZER COMMUNITY SITE