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The song that impacted you the most -THE THREAD 🔉

2 days ago

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selfmadefillTiny Dancer

posted in Features & Feedback

deezer keeps logging me out on the latest version

Hi this is Dylan I'm for some reason having problems with my deezer app logging me out I don't know why this happening but please fix it as soon as possible thank you

27 days ago

smb2980Runaway Baby

asked in Features & Feedback

BojinkoRunaway Baby

asked in Features & Feedback

clean version exclusion

Is there any way to exclude clean versions of songs from popping up in a track mix or flow? Thanks.

28 days ago

Petros PapadimitriouRunaway Baby

asked in Features & Feedback

Where are the mixes at android app

Hello there! I have one question : When I use Deezer at Android auto, there is a tab where there are the mixes (eg. rock, jazz, etc.) However I cannot find where the mixes tab is in the Android App, where I could find all the mixes (genre, mood, decades etc). Could you please help me?Thank you a lot!

29 days ago

Tim MillettRunaway Baby

posted in Subscription and payments

Taking the piss now.

Being charged for this app is beginning to take the piss. 1st tunes wouldn't download, now Alexa won't play my playlists & don't get me started on it playing same tracks each time when in shuffle. Gone on too long, why is this app sooooo gosh darn buggy????

29 days ago

hubbacakeRunaway Baby

asked in Features & Feedback

Shuffle All Playlists

Hi guys. So, on the previous version of Deezer, I know I could easily shuffle all my playlists in total. On this new version, I haven’t been able to find that option. Thoughts?

29 days ago

rgoldieTiny Dancer

asked in Subscription and payments

difference in subscription vs what I actually pay

My subscription plan on app indicates $11.99 but you take $13.99 payment out of my bank. How does that work

1 month ago

Anonymous

posted in Features & Feedback

Playstation 5 App

I see this come up about 8 months ago, any new information you can share with us on including a Deezer App for Playstation 5?

1 month ago

Anonymous

posted in Features & Feedback

Landscape iOS

“Landscape Mode for iPhone”Can we discuss again? I found two community posts on this, five & six years ago.This is something the Marvis App for iOS does, it simply divides the screen in two, and flips each to a landscape view. This would really be fantastic for in vehicle landscape mounts. This will also get the App ready for videos.

1 month ago

HelenaCBDLRunaway Baby

asked in Your account, favorites and playlists

New episodes of daily podcast not uploaded

I found a great daily podcast (Coffee House Shots) but as of over a week no new episodes have been added to Deezer, and I know other apps like Spotify have the latest episodes.Will this issue be fixed? Am considering leaving Deezer if not!!

1 month ago

E0xc815Lover

posted in Features & Feedback

Download links for desktop app (Windows/Mac)

In the FAQ area there is an article regarding the download links to the desktop apps for Windows and Mac. Unfortunately this is closed for comments. That's why I'm writing here. The versions linked “over there” are no longer up to date at all. The latest versions can be found here:Windows:https://www.deezer.com/desktop/download/artifact/win32/x86/6.0.90Mac:https://www.deezer.com/desktop/download/artifact/darwin/x64/6.0.90Maybe the posts could be linked etc... Nothing is worse than finding outdated information in the FAQ.

1 month ago

EpsilonSigmaLover

asked in Features & Feedback

How to listen some songs without affecting my preferences?

Say I have visitors at my place and I want to let them play some of their favourite songs. I wouldn’t want this to affect my Flow or what I see on the app next time I use it. Even worse, if I need to play some children’s songs, I wouldn’t want this genre to creep into my preferences. Is there a way to do it? A private session of some kind?

1 month ago

Mb101Tiny Dancer

asked in Features & Feedback

Streaming from App to Amazon Echo Devices

Why is it not possible to stream to Amazon echo or other speakers? Do you seriously think a product that only works with headsets/earbuds is a realistic proposition in 2023? Every single competitor is now able to do this. Tidal, Amazon music, pandora, Spotify, YouTube music. Pull your fingers out and fix this quickly. It's a basic requirement

1 month ago

Richard LollerRunaway Baby

asked in Subscription and payments

informing authorities

This account was not created by me. I just found out it was part of a leaked information investigation. Either cancel this account now and refund any money that was charged by it or I will seek IMMEDIATE legal action against this company. I will not accept any other results.

1 month ago

Christy.Slater

asked in Subscription and payments

How do you clear all your favourite tracks?

I want to delete all my favourite tracks and restart it but don’t know if there is a clear all button somewhere or will I have to physically go through them all?

1 month ago

Rocky WRunaway Baby

asked in Your account, favorites and playlists

login with apple Id can't change email

1 month ago

Djstefanrs HuitemaRunaway Baby

asked in Your account, favorites and playlists

alle deezer playlists in 1x verwijderen. en folder optie in deezer.

hallo ik heb een vraag is er een manier om all mijn playlists uit deezer in 1x te kunnen verwijderen. dus zonder 1 voor 1 per playlist te doen. wil alles opnieuw beginnen en dan meteen ordenen. is er trouwens all een folder optie in deezer. zou het ordenen meteen een heel stuk verbeteren een folder optie. graag hoor ik van jullie.

1 month ago

Daniel BouillonRunaway Baby

asked in Features & Feedback

Shuffle play for Desktop app

I’ve been using Deezer premium on Desktop for my windows 10 PC and I can’t help but be a little miffed that my playlists don’t automatically shuffle when I hit play. On my mobile phone you can click the play button and it will shuffle if your shuffle option is turned on but on Desktop even though shuffle is engaged in the bottom right of the player every time you press play on a playlist it starts with the first track. It’s not a major issue but it is rather annoying to have to skip the first song every time and then that song won’t come up randomly until the playlist is played through. To be clear, shuffle does work after the first track is selected, but it always starts with the first track of the playlist.I’m sure it would be a simple fix so please address this.

1 month ago

hernanmdRunaway Baby

asked in Features & Feedback

Cannot browse Artists or Albums anymore on web

I am seriously re-considering my Deezer subscription. Please note that reporting this error to me takes time and it is for a service that I am paying for. Since a few days the following error appears.How to reproduce:Enter in the search field any artist, for example: "Dave Edmunds". Click on the artist's name, as shown in the following figure. See the error: "An error occurred, please try again later." The same happens when clicking the Album name. It happens with both Firefox and Safari. It should be easily reproducible in your builds. Firefox version: 123.0.1 (64-bit) without any plugins loaded. Safari version: 17.1 (19616.2.9.11.7) OS: macOS Sonoma 14.1.1 (23B81) Let me know if you need further information.

1 month ago

geenzoRunaway Baby

asked in Features & Feedback

How do I disable auto-play of unwanted suggested music?

This is making me crazy and it is an absolute deal breaker. Without a solution to stop playing unwanted music after my selected track the service is just annoying. Why should I listen to something I don’t want (even if I paid)? Why someone/something has to choose my music instead of me? I wrote to the support but I was dismissed with something like: “sit and wait, maybe in the future someone will decide to implement such feature”. That’s very, very far from acceptable

1 month ago

carm001Runaway Baby

asked in Subscription and payments

Why wait to upgrade to yearly premium

So, in app on android,I go to setting, account management, manage subscription.If I want to get premium annual it says the change will take effect 10/04/2024.So I have to wait almost 6 months for for this change? The previous page states that my next payment is due on 4/10/24 Those are exactly how he dates are written

1 month ago

Jorge.FloresLover

posted in Features & Feedback

Over 15% battery drain with the app not being used

Since last update (February 2024), my Deezer app is draining a lot of battery, over 15% of my Samsung S24, it used to be less than 4% (while in use), in this case not in use.Please check what it is happening.

1 month ago

Ari BedatRunaway Baby

posted in Features & Feedback

This app is a POS. Downloads are just broken

I don't understand how after all these years this app is still a pitiful nonfunctional piece of trash. This support forum is as useless as the app because they can't offer any actual SUPPORT other than "ReInStaLl ThE ApP!" Clowns don't know anything about troubleshooting their own app. I'm forced to reinstall the app and my music and now coming back the downloads are completely broken and wont even start for me. Seriously? I'm not even going to bother asking for help because if one of these speds tells me to reinstall this piece of trash app again I'm going to have an aneurysm. HOW HARD IS IT TO MAKE A NON BUGGY STREAMING APP? I DONT UNDERSTAND HOW THESE BILLION DOLLAR CORPORATIONS CAN'T MAKE A PRODUCT THAT SIMPLY **** WORKS. I switched to Deezer from Spotify because that piece of trash app is broken too but it looks like I just switched one piece of *** for another

1 month ago

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