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About my Deezer

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ouaislaRunaway Baby

asked in Your account, favorites and playlists

Deezer Year 2022

When is the deezer year ?

1 year ago

Balázs Gere-HudyRunaway Baby

asked in Features & Feedback

Listening history short on Deezer

It looks like I can’t see more of my listening history than the last 40 songs. Something must go wrong, formerly I could see much more than 40. Where did the rest of my listening history go? Is there a way to recover it? Thanks

1 year ago

TheDolfinsTiny Dancer

posted in Subscription and payments

Deezer for Google Home in Denmark

I have had Deezer for several years. I am unable to connect my Google Home to Deezer from Denmark. As thatcis possible with Spotify I am thinking of switching to Spotify. But before I would like to hear what Deezers plans are on this topic ? And why it is not possible by default?

9 months ago

Wendell Graham BellRunaway Baby

asked in Your account, favorites and playlists

i want to delete my account

There's no option to delete my account in settings.

30 days ago

OndpeRunaway Baby

asked in Features & Feedback

Deezer 360 - future?

Is there any future for 360 format on Deezer after the 360 app is no longer supported? Integration of RA360 in the main app or maybe Dolby Atmos? Or nothing like this and you will focus on lossless 2ch stereo only? There is a message now “360 by Deezer will no longer be supported from 27/10/2022.” on https://support.deezer.com/hc/en-gb/articles/360002137757-360-By-Deezer.

1 year ago

ZvfTiny Dancer

asked in Subscription and payments

Prevent family members switching profiles

Hi, I've just subscribed to Deezer family I would like that each profile will login directly to his profile and not be able to switch to other profile Is it possible ? Thanks

4 months ago

YunusovRunaway Baby

asked in Subscription and payments

Hk LeeRunaway Baby

asked in Subscription and payments

No activate Deezer premium at Bang & Olufsen App

Hi!I’ve been logged in Deezer premium to use Beosound Moment thru Bang & Olufsen App.But Deezer does not correspond to Beosound Momentum within B&O App, because of no activation Deezer Premium.So let me know how could I solve this problem?Hk Lee

1 year ago

GlennHillTiny Dancer

asked in Subscription and payments

Is there a telephone contact?

Does anyone know if Deezer has a telephone contact number (from the UK)? I have some questions regarding renewal of my subscription and I am (so far) getting a slow to non existent email response from Deezer support. I'm sure it would be far easier to clear up with a conversation.

11 months ago

iain-deezerRunaway Baby

asked in Features & Feedback

API search for all tracks by ISRC

The undocumented API endpoint /track/isrc:<ISRC> returns one track with the given ISRC. But in some cases multiple tracks have the same ISRC. For example tracks 646330892 and 1672555717 both have ISRC USUM71820728. /track/isrc:USUM71820728 returns only 646330892. Is there a way to query all the tracks which share an ISRC? I tried /search?isrc:USUM71820728, /search?track:USUM71820728, /search?track:isrc%3AUSUM71820728, /search/track?q=USUM71820728 and various other ideas without success.

11 months ago

Azubuike SelmaTiny Dancer

asked in Subscription and payments

Subscription price increase

My Deezer subscription was increased. Why please?

1 year ago

HarmonieLover

posted in Features & Feedback

Two factor authentication for account safety.

Deezer seriously needs to improve account security, and the only right way to approach this subject, is by adding 2FA as additonal account security. This way we would be able to use a 2FA app, if we first login into a device, and therefore our accounts would be more secure from getting hacked.This seriously needs to be done.

1 year ago

geenzoRunaway Baby

asked in Features & Feedback

How do I disable auto-play of unwanted suggested music?

This is making me crazy and it is an absolute deal breaker. Without a solution to stop playing unwanted music after my selected track the service is just annoying. Why should I listen to something I don’t want (even if I paid)? Why someone/something has to choose my music instead of me? I wrote to the support but I was dismissed with something like: “sit and wait, maybe in the future someone will decide to implement such feature”. That’s very, very far from acceptable

28 days ago

Cosmin.CebucRunaway Baby

asked in Subscription and payments

how to transfer a spotify playlist to a Deezer Family Profile

Hello, So I just upgraded from Deezer Premium to Deezer Family. I created a profile for a family member that used to use Spotify. Is there any way to transfer his favourites / playlist to a certain Deezer Family Profile (not the master profile) without transfering the music to the master account? My family member created a Deezer free account and managed to move his playlists there from spotify.l, can he now transfer them to the family profile on my account that I created for him? Also, is there a way to attach his Deezer account as a family profile on my account?

1 year ago

ZelvenTiny Dancer

asked in Features & Feedback

How do i check audio file quality / confirm lossless quality

To make it short, Is Deezer truly HiFi? And how can i prove this

1 year ago

Mybad13

asked in Subscription and payments

Price in Kazakhstan, Belarus and Georgia

Hello. Please, could you make Kazakhstan price like in Russia. Russia and Kazakhstan are ex-USSR countries. And people in these two countries have same yearly income. But for some reason Deezer in Kazakhstan have price in dollars. And this makes it too pricey. I know many people who want to start using Deezer. But because of the price, which is not appropriate to Kazakhstan salaries, they pirate music. If price will be like in Russia, they'll start using Dezzer immediately.

2 years ago

PistolPezTiny Dancer

posted in Features & Feedback

Disable "Your computer seems to be offline" message when blocking *.braze.com

Deezer on desktop shows a “Your computer seems to be offline” message every few minutes consistently. It makes requests to “sdk.iad-01.braze.com“ at the same time. Functionality for the user is not impacted but I still get this annoying message every time. I don’t want to allow whatever metrics you’re tracking and Deezer isn’t offline. Stop showing me this.

7 months ago

DeezerIsStupid2Tiny Dancer

asked in Subscription and payments

LET USERS DELETE THEIR ACCOUNT

Why in the name of Christ is this so hard to do? Surely this is illegal to block users from managing their OWN information? I got emails from Google and Have I been Pwned about the data breach. Thought to myself, what the FK is this Deezer trash, I don't have an account? Went to the chat to figure out what is going on. Got told no one around to help so they'd email. Email support said I have an account (how?) and to reset the password. Do that. Now I'm trying to figure out how to delete this crap. I've read the instructions - which are useless by the way - tried clicking on deezer.com/account but am continually redirected to an Offers page. No account settings, no page to manage account. Nada. No way in hell am I giving Deezer payment information after I've just been told a bunch of data has been leaked/sold. All I want is to delete this thing. PLEASE LET ME DELETE MY ACCOUNT!

11 months ago

elmtoivyrecordsLover

asked in Your account, favorites and playlists

Pitching Music feature on Deezer for Creators page

Hi! I’ve read that the ability to pitch your music to official Deezer playlists will be available soon on Deezer For Creators. Is there a concrete timeline you can provide on when can we expect this feature? Weeks? Months? By the end of the year? Thanks You!

11 days ago

Clint.SiebertTiny Dancer

posted in Features & Feedback

Add Deezer App to Tesla

Spotify is currently on Teslas with Apple Music, Amazon Music and Tidal on the way. I want Deezer on my Tesla!

1 year ago

TeckoRunaway Baby

posted in Features & Feedback

Deezer connect

I like to see that Deezer getting Deezer connect (like spotify connect). Apps from different platforms that can communicate with each other.I think than gapless playback (crossfade) and hifi are better available on all platforms (android TV).

1 year ago

dead2thewindRunaway Baby

posted in Features & Feedback

Expand Deezer connect's functionality

Specifically, allow users to control smart speakers such as Amazon's Echo via Android. In the same way we can control the desktop app via mobile devices.

1 year ago

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