Need some help?
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Only one familymember (te main admin profile) uses Deezer. We want to change it to premium. How? The website doesn’t give this option.
Hello deezer support I lost my current e-mail adress because i factory reseted my phone and now i'm trying to change it but i can't, i hope that you can help me do that , thank youN.B: can you please reply to me on this email adress : boutayeurmoad2004@gmail.comBecause as i said i no longer have access to this one: tonyzurawska@gmail.com Best regards,Tony
Dear Deezer,I would like to be able to listen to music on my playstation via deezer. Is there any news about a conversation or agreement with Sony, if so When.thank you already
I didn't know I payed for Deezer , and I'm tight on money this week, I need a refund back asap please. Right away if possible. Got a bill to pay today.
Just today, I cannot browse Deezer playlists in my Sonos app. What happened? How to fix
Recently I had a subscription Family + hifi I Subscribe it in Russian( i locate in Ukraine)(now it unawelble in Russia) In Ukraine versione I dont see this type of subscription. So how can I resubscribe to family+ hifi?
I would like to be able to share my month in music with an image not just text. Thank you 😊
HalloWe have a Deezer account together as a family, my father (Erling Gjesten) is an administrator, but it's me who pays for our account now. I got a new debit card and had to create the new card, but now my account has suddenly become a locked account. Can you help make the profile open again??
New-ish user here, switched from Spotify a couple of weeks ago but still hesitant to go from Free to Premium because of prohibitive subscription prices and the non-availability of a couple of my favorite podcasts in the app. This afternoon, though, I received this marketing email from Deezer:The advertised Deezer Premium subscription price is PhP129/month. That’s about US$2.5/month. Yet when I clicked the link, here’s where I was led to:No PhP129/month rate in sight. That’s a steep difference between about US$2.5/month and US$10.99/month.What kind of spammy deceitful advertising are you doing, Deezer?
After finally resolving my subscription issues that lingered for more than 2months, I finally got back to my Premium Deezer subscription but cannot access my playlists and favourite songs. A huge chunk of my internal memory (about 54g) is still taken by Deezer. Please help.
I need to transfer my progile to my new phone, as i lost my other phone.
Hi. I'm Sevara and I currently live in Uzbekistan, but my card was registered in Russia. I don't have another one. I used to pay 189 rubles which is very affordable, now the payment is 6 times more if I look it up on your website. Also the payment of course is not working. What should I do now? Music is almost the only one thing that helps me to live through this crappy times. Help me please, thank you
Song added to wrong artist page Hello, I'm zesar and my distributor is tunecore. My artist name is zesar, and I my first release with deezer (Lies) has been placed on the wrong artist page with the same name as me. Is there's a way to separate my songs from this another artist? And there is any way for me to manage my artist page/profile?
What type of accoun suits best for me?
Where is all electric callboy music?
Hi, I just noticed that HiFi has been finally integrated into Premium subscription here in Poland. But since I'm still paying for my 'old' Premium subscription, I have no access to HiFi yet.Back when HiFi was a separate offer, you could upgrade even if the previous subscription hadn't come to an end yet. Now you obviously can't because both offers have merged into one.So what should I do now to have access to HiFi? Wait until the end of my current subscription and then subscribe to the new offer? Is there a faster way to upgrade?
My deezer doesn't display forward and reverse arrows
HiMy song was added to the wrong artist.This is my first release and I’d need a new page :)Would you be able to help please?Thank you
Hi, I tried to pay for my Premium using a Belarusian card on Paypal while I'm in Poland. The payment went through, and the card was charged, but then I got a screen telling that I need to change the country or the payment method and that my card hasn't been charged yet (though it already was). In the end, I've paid the fee, but the Premium is still off, can you please make a refund?
In the Philippines is the price for the Family plan 195 pesos or 18 dollars?I signed up for the Family plan trial but instead of having future monthly charges of PHP 195.00 as reported by other Philippine customers, I was told that I would be subject to a monthly charge of USD 17.98. That is an enormous price difference.
Hi all, I have a premium subscription for almost two years. And recently hifi was added but I can not see this option on any device.How can this be enabled?Thank you,Jeroen
I have one playlist of Polish music (15-20 songs), and now Polish songs have completely invaded my flow - it’s all there is! Nothing I’ve done to combat this has worked - I’ve tried listening to loads of English songs and not listening to the playlist, but no change. Help?
this is the only option present in the sharing preferences screen
As per the e-mail that you send me: Starting from your next invoicing after 19/4/2022 , we'll add HiFi audio quality sound to your plan, so you can enjoy the music you love as if you were right in the recording studio. With HiFi audio, your favorite tracks have a wider dynamic range and benefit from better instrument separation. They sound crisper and better than ever. HiFi audio is a deluxe music experience that you're going to enjoy across all your devices, from the desktop app and web player to any iOS or Android smartphone. HiFi audio will also be available on Xbox, Chromecast, Sonos and your other compatible devices. To further support our efforts to provide you with the best service, best sound quality and exclusive content, we'll be increasing the price of your Deezer Family subscription by MXN 100.00 It’s a great idea to have Hi-Fi, but I was just fine with the quality that I already have. And if this little change increments the cost for my subscription. I think th
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